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Primary care administrator

Rotherham
The Market Surgery
Posted: 7 February
Offer description

Job summary

Job Title: Administrator

Responsible to: Admin Lead

Pay: £ £13.33 Dependent on experience

Hours: 30 hours per week over 4 days (Monday, Tuesday, Thursday and Friday)

Contract Duration:

To provide comprehensive administrative and business support to the Practice team, ensuring the smooth day-to-day running of the office, including managing supplies, equipment, and other resources. You will handle a variety of tasks, including:

* maintaining accurate patient records
* coding
* medical record summarisation and digitisation
* processing information, and ensuring data is up-to-date and readily accessible.
You will support patient care by managing patient recalls, data processing, emails, online queries, referrals, and other patient-related tasks. You will contribute to the practice's quality and performance by monitoring data, supporting quality initiatives, and ensuring compliance with relevant guidelines whilst undertaking tasks like preparing reports, managing patient waiting lists, and supporting the practice's QOF (Quality and Outcomes Framework) strategy


Main duties of the job

Culling and sorting patient records and letters in preparation for summarising and/or digitalising

Reviewing medical records and producing an accurate summary of the patients medical history.

Process incoming documentation to the practice in all formats

Summarising information into the practice clinical system using appropriate Read Codes (Snomed)

Auditing data collection standards in the practice

Filing and retrieving paperwork

Accurate and efficient organising and filing of paper medical records, ensuring that records are available in the instances of urgent consultation

Complete patient referrals for further care by either using ERS or the process identified on the practice SOP

Ensure appropriate clinical action is taken on the recommendation/request of other care providers e.g. Hospitals

Ensure that Recall systems are well maintained and that patients are invited for review in line with practice recall systems via appropriate methods

To support the practice in achieving exceptional standards against the Quality and Outcomes Framework

To ensure that patients medical records are clearly structured and organised

To process Subject Access Requests within required timeframes ensuring appropriate information is redacted

Invoicing and ensuring payments for Non-NHS administrative work

To take minutes or practice meetings

Ensure that safeguarding information is escalate to the appropriate persons


About us

Market Surgery is a busy yet friendly GP Surgery located in Wath-Upon-Dearne, Rotherham. Rated Good by CQC, we maintain exceptional standards of care as per patient feedback in the Annual GP Patient Survey and Friends and Family Tests.

At Market Surgery we fundamentally believe that our staff are the most important aspect of our business. They often work in challenging situations and staff morale is of the upmost importance to ensure effective, safe, and patient centred care is offered.

As such we offer to prospective candidates an outstanding package of benefits including:

* Competitive Salary
* NHS Pension
* Generous Leave entitlements

You'll be joining a large and yet cohesive team at the Surgery which consists of 49 staff members across both clinical and administrative fields.

We also work closely with other GP practices across Rotherham, particularly those within Health Village Dearne Valley PCN.

Please note that due to practice policy, if you are currently a registered patient of Market Surgery, upon successful appointment to the role, you will be required to register yourself and your immediate family, with an alternative GP practice.


Details


Date posted

06 February 2026


Pay scheme

Other


Salary

£12.50 to £13.33 a year Dependent on experience


Contract

Permanent


Working pattern

Part-time


Reference number

A


Job locations

Warehouse Lane

Wath Upon Dearne

Rotherham

South Yorkshire

S63 7RA


Job description


Job responsibilities

Culling and sorting patient records and letters in preparation for summarising and/or digitalising

Reviewing medical records and producing an accurate summary of the patients medical history.

Process incoming documentation to the practice in all formats

Summarising information into the practice clinical system using appropriate Read Codes (Snomed)

Auditing data collection standards in the practice

Filing and retrieving paperwork

Accurate and efficient organising and filing of paper medical records, ensuring that records are available in the instances of urgent consultation

Ensure correspondence, reports, results etc. are stored/ filed in correct records

Ensure paper records are kept neat and tidy with patient information

Complete patient referrals for further care by either using ERS or the process identified on the practice SOP

Ensure appropriate clinical action is taken on the recommendation/request of other care providers e.g. Hospitals

Ensure that Recall systems are well maintained and that patients are invited for review in line with practice recall systems via appropriate methods

To support the practice in achieving exceptional standards against the Quality and Outcomes Framework

To ensure that patients medical records are clearly structured and organised including items such as:

o Problems

o Summary Care Record

o Vaccinations and Immunisations

To process Subject Access Requests within required timeframes ensuring appropriate information is redacted

Invoicing and ensuring payments for Non-NHS administrative work

To take minutes or practice meetings

Ensure that safeguarding information is escalate to the appropriate persons

Job description


Job responsibilities

Culling and sorting patient records and letters in preparation for summarising and/or digitalising

Reviewing medical records and producing an accurate summary of the patients medical history.

Process incoming documentation to the practice in all formats

Summarising information into the practice clinical system using appropriate Read Codes (Snomed)

Auditing data collection standards in the practice

Filing and retrieving paperwork

Accurate and efficient organising and filing of paper medical records, ensuring that records are available in the instances of urgent consultation

Ensure correspondence, reports, results etc. are stored/ filed in correct records

Ensure paper records are kept neat and tidy with patient information

Complete patient referrals for further care by either using ERS or the process identified on the practice SOP

Ensure appropriate clinical action is taken on the recommendation/request of other care providers e.g. Hospitals

Ensure that Recall systems are well maintained and that patients are invited for review in line with practice recall systems via appropriate methods

To support the practice in achieving exceptional standards against the Quality and Outcomes Framework

To ensure that patients medical records are clearly structured and organised including items such as:

o Problems

o Summary Care Record

o Vaccinations and Immunisations

To process Subject Access Requests within required timeframes ensuring appropriate information is redacted

Invoicing and ensuring payments for Non-NHS administrative work

To take minutes or practice meetings

Ensure that safeguarding information is escalate to the appropriate persons


Person Specification


Qualifications


Essential

* GCSE grade A to C (or equivalent) in English and Maths


Desirable

* Medical Terminology (e.g. AMSPAR Level 2 or 3)
* Summarising Medical Records
* (It is expected that candidates without these essential qualifications will undertake training and assessment prior to successful completion of their probationary period)


Personal Attributes


Essential

* Proven communication and interpersonal skills
* Self-directed practitioner
* Highly motivated
* Flexibility
* Enthusiasm
* Team player
* Organised and reliable


Knowledge and Skills


Essential

* IT literate (including all Microsoft packages)
* Articulate and excellent communication skills (verbal and written)
* Accuracy in typing
* Speed in reading and typing documents
* Independently working without supervision


Desirable

* SystmOne user trained
* Redaction of medical records
* Production of Subject Access Requests


Experience


Essential

* Proficient in dealing with patients/customers over the phone
* Liaising with different stakeholders
* Working to deadlines
* Experience supporting QOF delivery
* Summarising medical records
* Coding medical records
* Worked in a medical environment


Desirable

* Experience of SystmOne
* Involvement in audits or service development
* Minimum 1 year experience in General Practice or Primary Care
Person Specification


Qualifications


Essential

* GCSE grade A to C (or equivalent) in English and Maths


Desirable

* Medical Terminology (e.g. AMSPAR Level 2 or 3)
* Summarising Medical Records
* (It is expected that candidates without these essential qualifications will undertake training and assessment prior to successful completion of their probationary period)


Personal Attributes


Essential

* Proven communication and interpersonal skills
* Self-directed practitioner
* Highly motivated
* Flexibility
* Enthusiasm
* Team player
* Organised and reliable


Knowledge and Skills


Essential

* IT literate (including all Microsoft packages)
* Articulate and excellent communication skills (verbal and written)
* Accuracy in typing
* Speed in reading and typing documents
* Independently working without supervision


Desirable

* SystmOne user trained
* Redaction of medical records
* Production of Subject Access Requests


Experience


Essential

* Proficient in dealing with patients/customers over the phone
* Liaising with different stakeholders
* Working to deadlines
* Experience supporting QOF delivery
* Summarising medical records
* Coding medical records
* Worked in a medical environment


Desirable

* Experience of SystmOne
* Involvement in audits or service development
* Minimum 1 year experience in General Practice or Primary Care


Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.


Employer details


Employer name

The Market Surgery


Address

Warehouse Lane

Wath Upon Dearne

Rotherham

South Yorkshire

S63 7RA


Employer's website

(Opens in a new tab)


Employer details


Employer name

The Market Surgery


Address

Warehouse Lane

Wath Upon Dearne

Rotherham

South Yorkshire

S63 7RA


Employer's website

(Opens in a new tab)

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