About the Role:
We are seeking compassionate and skilled Support Workers to provide high-quality, person-centred care to vulnerable young people and adults, including those experiencing homelessness or living in temporary/insecure accommodation. This role requires delivering trauma-informed support, managing caseloads, and enabling residents to progress towards independent living.
Key Responsibilities:
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Manage a caseload of clients and deliver regular key working sessions resulting in personalised Support Plans.
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Complete comprehensive risk and needs assessments.
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Conduct sensitive support and safety planning for individuals who may be ambivalent about engagement.
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Respond to complex needs in a psychologically informed way.
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Work with clients to maximise benefits, address sanctions, and secure income, including for those with no recourse to public funds (NRPF).
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Support the development of independent budgeting and life skills.
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Participate in housing management tasks, including void preparation, room checks, and health & safety monitoring.
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Collaborate with multi-agency professionals to create holistic support plans.
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Assist in the delivery, evaluation, and development of in-house recovery programmes.
Requirements:
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NVQ Level 3 in Health & Social Care or a related qualification (essential).
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Experience working with people who have experienced or are at risk of homelessness.
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Strong case/key working experience with complex needs.
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Ability to create high-quality, personalised support and safety plans.
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Understanding of trauma, adversity, and multiple disadvantage.
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Knowledge of relevant mental health legislation and homelessness issues.
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Ability to work collaboratively across multi-agency teams.
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Strong IT skills, including Microsoft Office and database systems.
We are looking for:
Ad-hoc, contract, or permanent workers with commitment to making a real difference in the lives of young people or vulnerable adults