Job Summary
Health Care Assistants will work as part of a team to support the clinical team and outside agencies in providing specialised short break and palliative care. The postholder will ensure that all care and interactions are of the highest standards. Following robust competency assessments, the postholder will carry out clinical care, and provide holistic individualised care and support to children and their families.
Main duties of the job
Maintain high standards that reflect best practice guidelines, organisational policies, and hospice values.
Actively encourage a family atmosphere within the hospice.
Ensure good time management and punctuality and maintain a professional appearance at all times. Conduct yourself at all times in a professional manner.
Adhere to Zoes Place policies and procedures, guidelines and standards at all times and promote these to others.
Ensure that all patient notes are accurate and thorough in accordance with professional and organisational standards.
Attend and participate in an annual appraisal and regular reviews of performance and objectives, identifying gaps in knowledge and skills and developing a plan to enhance service and self‑development.
Encourage and promote the philosophy of Zoes Place and present a good public image.
Due to the wide range of health needs of the children, the health care assistant will be trained to competently and confidently carry out clinical skills to ensure the babies and children are safe and comfortable.
Co‑operate with all staff in maintaining good relationships with outside agencies in order to uphold the Charity's image and win increased support for our work.
Report any incidents and accidents to the Nurse in charge in a timely manner and ensure that they are recorded in the appropriate documentation.
Promote and maintain dignity, privacy and confidentiality at all times.
About Us
Zoes Place Baby Hospice is nurse led, providing 24 hour short breaks and end of life support for babies and children up to the age of six who have life limiting and life threatening complex needs.
Job Responsibilities
Health Care Assistants will work as part of a team to support the clinical team and outside agencies in providing specialised short break and palliative care. The postholder will ensure that all care and interactions are of the highest standards. Following robust competency assessments, the postholder will carry out clinical care, and provide holistic individualised care and support to children and their families.
Working patterns include weekends/nights/bank holiday shifts with appropriate shift enhancements.
We reserve the right to close this vacancy prior to the advertised closing date should we receive a sufficient number of applications, therefore early submission is advised.
Person Specification
Experience (Essential)
* Experience working as a HCA or in a school, nursery, healthcare environment
Experience (Desirable)
* Experience of working with children and families with complex needs and life limiting illnesses.
* Clinical skills including experience in PEG feeding, tracheostomy care, and ventilator management.
Attributes (Essential)
* Caring and approachable.
* Good interpersonal skills.
* Ability to provide holistic care.
* Ability to follow policies and procedures.
* Ability to follow instructions from senior members of the team.
* Ability to work shifts including nights and weekends.
* Reliable, punctual and organised.
* Demonstrates commitment to equal opportunities.
* Ability to maintain professional boundaries.
* Aware of responsibilities in relation to data protection and confidentiality.
* Awareness of the skills, interactions and models that underpin effective communication with children who have life limiting, life threatening conditions and their families.
Attributes (Desirable)
* Ability to deal with difficult situations.
Qualifications (Essential)
* NVQ Level 2 or Level 3.
Skills, Knowledge and Competencies (Essential)
* Excellent communication skills.
* Enthusiastic and motivated with a good conscientious attitude.
* Flexibility to meet service demand.
* Problem solving and decision making skills.
* Ability to work within a team setting.
* Ability to follow instructions but use own initiative for the best interests of the child, family and service.
Skills, Knowledge and Competencies (Desirable)
* Has been involved in developing and reviewing policies and procedures.
* Has been involved in developing clinical competencies.
Other Essentials
* Understanding of clinical governance and able to apply this to practice.
* Work shifts – day, night, weekends and bank holiday shifts.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer Details
Employer name: Zoe’s Place Baby Hospice
Address: Zoe's Place Baby Hospice, High Street, Normanby, Middlesbrough, Cleveland, TS6 9DA
Website: https://www.zoes-place.org.uk/
Job Details
Date posted: 13 February 2026
Pay scheme: Other
Salary: £24,250 to £27,350 a year
Contract: Permanent
Working pattern: Full-time, Part-time
Reference number: B0035-26-0005
Job Location
Zoe's Place Baby Hospice, High Street, Normanby, Middlesbrough, Cleveland, TS6 9DA
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