Join to apply for the Senior Vendor Manager role at Bupa
Hybrid working with up to 4 days per week working from home
Permanent
Full time 37.5 hours per week
Fantastic benefits including 10% management bonus scheme, Private healthcare and enhanced pension contributions
We make health happen
At Bupa, we’re not just a health insurer and provider – we’re a team of people driven by a shared purpose: helping people live longer, healthier, happier lives and making a better world. With no shareholders, our customers are our focus.
As a Senior Vendor Manager, you’ll play a key role in making health happen by ensuring our technology partnerships deliver real value. You’ll help us build strong, strategic relationships with our suppliers – making sure we get the best from them, and they get the best from us. This is your chance to shape how we work with our vendors, influence key decisions, and help us deliver outstanding technology solutions across Bupa.
Responsibilities
* Lead vendor management for a specific IT category and act as business partner to Technology tower leads e.g. UK Insurance, Health Services, Dental etc.
* Build and maintain strong, long‑term relationships with key technology suppliers
* Work with Procurement and Tech Leadership to select the right vendors for the right tasks
* Develop and maintain supplier strategies for strategic vendors
* Support contract negotiations and renewals
* Collaborate with internal teams to align market unit vendor activity with Bupa’s technology strategy
* Identify Innovation opportunities and drive efficiencies across supplier engagements
* Ensure strategic vendor governance is in place to drive innovation, growth and delivery against the Bupa strategy
* Maintain a forward view of renewals and new vendor engagements
* Use data and insights to inform decisions and improve vendor delivery
Key qualifications
* Has experience managing third‑party suppliers, ideally in IT
* Brings strong IT contract skills and commercial acumen (IACCM/WCC or CIPS certification is a plus)
* Understands regulatory requirements and governance
* Can manage multiple projects and priorities with ease
* Has excellent interpersonal, communication, and stakeholder management skills
* Uses data to drive decisions and improve outcomes
* Is confident holding senior leaders to account and influencing at all levels
* Acts with integrity and builds trust in every interaction
* Has a collaborative mindset and thrives in a fast‑paced environment
Benefits
* 25 days holiday, increasing through length of service, with option to buy or sell
* Bupa health insurance as a benefit in kind
* An enhanced pension plan and life insurance
* Onsite gyms or local discounts where no onsite gym available
* Various other benefits and online discounts
EEO Statement
Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We’ll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them.
We encourage all of our people to “Be you at Bupa”, we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That’s why we especially encourage applications from people with diverse backgrounds and experiences.
If you require information regarding this role in an alternative format please email: careers@bupa.com
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