PORCELANOSA, a global leader in the innovation, design, manufacture, and distribution of Tile, Kitchen, and Bath products, endeavors to be the industry leader by providing trendsetting cutting-edge designs of unparalleled beauty and refinement, uncompromising quality, technologically superior products, and dependable services to its clients. Through a dynamic company-owned and independent distribution network,
Porcelanosa was founded over 45 years ago in a small village by the Mediterranean Sea in Castellon, Spain. Since then, we have been providing architectural and design solutions to consumers and the A&D community with unparalleled innovation, quality, and service. Porcelanosa has experienced incredible growth over the years, and today our global presence extends to over 140 countries through more than 400 company-owned showrooms, distribution centers, and an extensive network of independent distributors and retailers.
Job Outline
Working as part of the Doncaster showroom team, you will be responsible for actively approaching clients, assisting them, identifying requirements, and suggesting appropriate solutions from our product range to meet their needs and aspirations.
Key Skills and Responsibilities
1. Greeting clients upon entry to the showroom and providing excellent customer service.
2. Recommending suitable product ranges based on client specifications such as dimensions and budget.
3. Providing detailed and accurate quotations within agreed timeframes.
4. Handling payments directly from clients, including credit/debit card transactions, and ensuring receipts are issued.
5. Answering phone inquiries and addressing client questions.
6. Following the established sales process to maximize customer satisfaction and sales.
Personal Attributes
* Excellent people skills.
* Smart personal appearance.
* Clear and positive communication skills, with good negotiation and influencing abilities.
* Relevant experience with face-to-face customer sales in a similar environment or possessing the traits necessary to succeed in this role.
Education and Qualifications
* A good level of verbal, written, and numerical literacy.
* Relevant experience in a similar environment is an advantage.
Benefits
* Competitive salary.
* Sales commission scheme.
* On-the-job and formal internal training provided.
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