Applications from redeployees are assessed against the minimum criteria for the role. In your application, please provide details of how you meet the minimum criteria below:an understanding of visitor engagement, inclusive interpretation, and audience development in cultural or heritage settings teamworking and leadership skills to support and develop staff and volunteers organisational and co-ordination skills to manage bookings, events, and day-to-day visitor operations financial awareness, including budget monitoring and resource planning awareness of health and safety, safeguarding, and accessibility standards Additional criteria for all other applicants used to multiple deadlines and managing your own workload skilled in organisation and planning, with a good eye for detail good at talking to, and getting on with, all kinds of people a hard-working and committed team player comfortable with IT: Microsoft Office, as well as web and social media experienced in producing interpretive materials, such as displays and exhibitions, and marketing or promotional materials familiar with health and safety procedures Visitor Experience OfficerYou’ll be reporting to the Senior Visitor Experience Officer, working in the Visitor Experience team at Lyveden.Set in the heart of rural Northamptonshire, Lyveden is a remarkable survivor of the Elizabethan age.Begun by Sir Thomas Tresham to symbolise his Catholic faith, Lyveden remains incomplete and virtually unaltered since work stopped on his death in 1605.There are tranquil moats, viewing terraces and an Elizabethan orchard to explore, as well as an enigmatic garden lodge covered in religious symbols. The full extent of Sir Thomas's symbolic design remains unexplained to this day.Click here for more information about this location.As Visitor Experience Officer, your main focus will be on providing a great service for visitors. You’ll be engaging diverse audiences and inspiring them to really get to know Lyveden. This might include devising and running events and activities, and creating interpretive displays and other ways of bringing the place, and its stories, to life for everyone who comes here. You'll encourage visitors to take a closer look at landscapes and architecture cared for by the Trust.Your role will lead on programmes and some events for visitors, including school holidays, Christmas and new exhibitions or workshops. You will also assist with property marketing, including social media and on-site marketing materials. As part of the wider team, you will contribute to operational delivery with weekend working, team support and acting as part of the Duty Management team. You will be supervising and supporting volunteers and organising rotas, checking standards of presentation on site, and upholding the values of the National Trust.You can view the full role profile for this role in the document attached. You don't need to have all of the knowledge, skills and experience listed in the role profile; this is just to provide a full picture of what’s possible in this role.The National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.Substantial pension scheme of up to 10% basic salaryFree entry to National Trust places for you, a guest and your children (under 18)Rental deposit loan schemeSeason ticket loanEV car lease scheme Perks at work discounts such as gym memberships, shopping discount codes, cinema discountsHoliday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.Flexible working whenever possibleEmployee assistance programmeFree parking at most Trust places Click here to find out more about the benefits we offer to support you. Closing Date: 07 December 2025 To apply for this vacancy simply click the 'apply' button in the top right hand side of the page.If you need any help with your application, i.e. due to technical difficulties, please call us on 0370 240 0274 or email us at recruitmentenquiries@nationaltrust.org.ukIf you require an adjustment to the application process, for example due to disability or medical condition, please call us on 0370 240 0274 or email us at adjustments@nationaltrustjobs.org.uk and we'll support you as best as we can. For examples of how, please see our supporting you page.Equal Opportunities Statement The National Trust celebrates diversity and is committed to creating a fair and equal society, free from discrimination. You can read more about our commitment to inclusion and diversity here. Safeguarding Statement The National Trust is committed to a safe recruitment processes to help the organisation attract and appoint the right staff/volunteer for the role and responsibilities as set out in the vacancy advert. We will not accept applicants who are not suitable to work with children, young people or adults at risk. If you have any questions around your suitability for this vacancy, please contact the people service centre. Please note we reserve the right to close this advert early and therefore we encourage you to apply for this position early. 167415IRC167415PeterboroughPermanent f/t (37.5 hrs pw)Ends: Dec 7th Important noticeIn line with our redeployment policy, we’ll prioritise applications from employees who are under formal notice of redundancy.Being a Visitor Experience Officer for the National Trust is all about people – connecting with them, inspiring them, and making sure they have the best possible day when they come to visit. Leading on programming for the site; you will create experiences for visitors, assist with marketing and lend a hand with operational delivery.Lyveden New Bield, Oundle, Peterborough, PE8 5ATCompliance.Eligibility to Work in the UK26,793 pa