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Control Room Operator - Mitie Business Services
We are seeking an organized, efficient, and experienced Control Room Operator to join our security team. You will be responsible for monitoring CCTV, intruder, and fire alarm panels within a supportive team environment.
Your key responsibilities include:
1. Assisting with daily operational requirements
2. Ensuring compliance and accurate incident recording
3. Escalating incidents and reporting Health and Safety concerns
4. Responding to emergency situations and producing accurate reports
The ideal candidate will have knowledge of:
* Law related to the Private Security Industry
* Health and Safety for Security Operatives
* Fire Safety, Technology, and Systems in Security
* Emergency Procedures
Requirements:
* Prior control room or security experience
* Customer service skills
* Valid Front Line SIA License including SIA CCTV License
* 5-year verifiable education or work history with references
We offer a flexible benefits scheme including:
* Virtual GP services
* Financial wellbeing assistance through Salary Finance
* Benefits platform with customizable options
* High street discounts, gym memberships, cycle-to-work scheme
* Life cover, save-as-you-earn scheme, and share plans
* Recognition awards like Mitie Stars with cash prizes
We prioritize career development through diverse training and learning resources.
We are committed to inclusive recruitment. If you require reasonable adjustments during the process, please contact us by email.
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