Overview
Client Care Advisor (CCA) / Receptionist Join the Voo Vets Family!
Location: Cobham, Surrey
This is an onsite role only and unfortunately, public transport to Cobham, Surrey is fairly limited.
Hours: Full-time, 40 hours per week (Monday–Friday with 1:3 Saturdays), part time and flexible working considered.
Salary Are you a people person who loves pets just as much?
Were looking for a friendly, organised, and proactive Client Care Advisor / Receptionist to join our amazing team at Voo Vets!
Youll be the smiling face that welcomes clients and their pets, supports our clinical team, and helps make every visit a positive, stress-free experience. From greeting clients and booking appointments to assisting in consults and keeping our reception running smoothly youll play a key role in creating a practice that both pets and people love.
Responsibilities
* Greet clients and their pets with warmth and professionalism
* Manage appointments, payments, and client communications
* Keep reception areas tidy, welcoming, and well-stocked
* Support the vet team by preparing consult rooms and assisting with patient handling
* Help with prescriptions, lab samples, and general admin
* Be a key part of keeping our day running smoothly
Qualifications
* Experience in a customer-facing role (vet or medical experience a bonus)
* Confident communicator with great organisational skills
* Positive, empathetic, and thrives in a busy team environment
* IT-savvy and happy to learn new systems
* Passionate about pets and providing great service
Benefits
Why Youll Love Working With Us
* A friendly, supportive team and positive work culture
* Your birthday off every year
* Clear progression path to grow into a Client Services Manager (CSM) role
* Work that makes a real difference to people and their pets
Ready to join a team that cares just as much about you as it does about our patients?
Apply now and become part of the Voo Vets family!
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