Service Advisor needed in Cowfold / Horsham
We are working with a Commercial / LCV Garage in the Cowfold / Horsham area of West Sussex, actively seeking a Service Advisor to join their friendly team.
Job Role: Commercial / HGV / LCV Service Advisor
Salary: circa £24,000 / OTE £28,000
Service Advisor Duties include:
* Ensuring customers are informed about required service and repair work in a professional manner
* Advising on estimated costs of repairs and work to be undertaken
* Selling additional products as appropriate to customer needs
* Providing advice on timescales and collection arrangements
* Producing job cards using the in-house computer system
* Updating customer and vehicle records
* Documenting warranty work in accordance with manufacturer policy
* Preparing and completing invoices
Candidate Requirements:
* Previous experience as a Service Advisor in a motor garage, commercial, HGV, or LCV environment (not essential)
* Full driving license
The ideal candidate will demonstrate excellent customer service skills, strong rapport with customers, and confidence in up-selling opportunities. You will ensure the highest standards of courtesy and professionalism when interacting with customers and the public.
#J-18808-Ljbffr