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Operations manager (lv/mv power systems)

Stoke-on-Trent
Operations manager
Posted: 2h ago
Offer description

Job Description As the Operations Manager, you will be in control of our team of Project Managers and responsible for our project delivery across the country. You will hold ultimate accountability for the successful installation, testing, and commissioning of Low and Medium Voltage switchgear projects and related services required by specific projects. This is a high-impact leadership role requiring a blend of technical electrical expertise, commercial acumen, and the ability to lead a team of Project Managers. You will serve as the primary bridge between our clients and our site delivery teams, ensuring that every project is executed safely, on time, and within budget. Key Responsibilities 1. Project Leadership & Strategy Team Management: Provide direct leadership and mentorship to the Project Management team, ensuring clear KPIs and professional development. Operational Oversight: Review and optimise project programs and schedules to ensure maximum resource efficiency. Site Presence: Conduct frequent site visits nationwide to audit progress, ensure quality standards, and maintain high-level client visibility. 2. Client & Stakeholder Management Primary Liaison: Act as the senior point of contact for clients, managing expectations and fostering long-term relationships. Crisis Management: Step in as the lead problem-solver when technical or logistical challenges arise, providing calm and decisive leadership to keep projects on track. 3. Financial & Commercial Control Cost Control: Monitor project budgets closely, identifying variances and implementing corrective actions to protect profit margins. Resource Allocation: Manage the deployment of internal labour, equipment and subcontractors to balance workload and minimize downtime. 4. HSEQ & Compliance Safety First: Ensure all projects strictly adhere to Health, Safety, and Environmental (HSE) regulations and company policies. Liaise with head of SHEQ to maintain and safeguard highest HSE standards at project sites. Quality Assurance: Oversee the commissioning phase to ensure all installations meet rigorous technical specifications and regulatory standards. Candidate Requirements Experience: Proven track record in an operations or senior project management role within the Electrical Engineering sector (specifically LV/MV switchgear). Technical Knowledge : Strong understanding of power distribution systems and the full project lifecycle from installation to final commissioning. Communication: First-class verbal and written communication skills. Resilience: A "cool head" under pressure with a demonstrated ability in crisis management. Mobility: Willingness to travel to project sites, as required, across the country. Qualifications: Extensive management experience in project oriented Electrical Engineering.

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