Dudley Metropolitan Borough Council,
Community Housing Officer
37 Hours Weekly
Grade 9 - £39,152 - £41,771 per annum
Dudley MBC is seeking to appoint a full time Community Housing Officer. This is an exciting and challenging front-line role, managing a patch of Local Authority tenancies within Dudley Borough.
The purpose of the job is:
To deliver a community focussed tenancy and estates management service, highly visible to tenants, residents and other stakeholders.
To directly manage tenancies in a specified patch within a defined geographical area, working closely with other Housing and Communities teams, other Council Departments and other agencies
To provide responsive services to customers to create attractive, well maintained, safer estates.
To support individual households to maintain their tenancies in a suitable and effective manner through the direct delivery of service and the commissioning of work through other teams / services.
The successful applicant will have extensive experience in an operational housing role and be able to demonstrate a history of providing excellent customer service.
The role is front line, and you will spend at least 60% of your time on patch. Some evening work will be required.
For an informal discussion please contact Lisa Watson, Community Housing Team Manager on
Workplace Attendance: Working in the office 3+ days a week (pro-rata)
So that we can demonstrate Dudley's commitment to diversity and inclusion and to improve bias in the recruitment process that could create barriers for candidates. Your personal data will be anonymised when you apply, to ensure that you comply with our anonymisation process, please ensure you have removed your name and date of birth from any attachments prior to uploading them to your application.
Online application forms will only be accepted for this vacancy, online facilities for jobs are available at public libraries within the Dudley Borough.
All applicants must be able to provide documentation to prove their right to work in the UK.
Please note: Dudley MBC does not currently offer sponsorship for candidates without the Right to Work in the UK.
If you require support completing an online or paper application form and or interview techniques, please contact Dudley Adult and Community Learning on or who can support with Digital Skills and Job Applications.
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N.B. We reserve the right to close this vacancy prior to the advertised date should we receive a large number of applications
Attached documents
Community Housing Officer
Community Housing Officer
Employee Benefits