We are seeking an experienced, efficient, and self‑motivated Support Secretary to join our team within Clinical Support and Specialist Surgery.
Key Responsibilities
* Work closely with medical secretaries to ensure new referrals are processed in accordance with targets and that clinical correspondence is generated in a timely manner to meet the needs of the clinical service.
* Collaborate with the Medical and Secretarial team to provide a seamless service which is responsive to individual patient needs.
* Triage incoming calls using good communication skills and basic clinical awareness, liaising as appropriate when non‑routine, and refer complex decisions to the Medical Team for assessment and review.
* Type clinical correspondence, treatment summaries and annotations, ensuring compliance with turnaround time/targets and ensuring that instructions are followed/referred to the PA/Medical Secretary or medical team as appropriate.
The Christie is one of Europe's leading cancer centres, treating over 60,000 patients a year. We are based in Manchester and serve a population of 3.2 million across Greater Manchester & Cheshire, however as a national specialist about 15% of patients are referred to us from other parts of the country. We provide radiotherapy through one of the largest radiotherapy departments in the world; chemotherapy on site and through 14 other hospitals; highly specialist surgery for complex and rare cancer; and a wide range of support and diagnostic services. We are also an international leader in research, with world‑first breakthroughs for over 100 years. We run one of the largest early clinical trial units in Europe with over 300 trials every year. Cancer research in Manchester, most of which is undertaken on the Christie site, has been officially ranked the best in the UK.
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