16-18 North Avenue, Cambuslang, Glasgow G72 8AT
North Avenue Surgery is looking for an enthusiastic, friendly, and hardworking individual to join our busy reception team. As the first point of contact for our patients, the successful candidate will play a key role in ensuring the smooth operation of our reception area, supporting both patients and clinical staff.
Our practice, located in Cambuslang, offers convenient free parking and is within easy reach of bus routes and the train station. We currently serve a patient population of around 11,000.
Key Responsibilities:
1. Handling telephone calls and patient inquiries
2. Processing prescription requests and administration
3. Managing external communications
The Ideal Candidate:
4. Possesses excellent IT and communication skills
5. Is confident, compassionate, and efficient
6. Is able to work effectively in a fast-paced environment
7. Can prioritise tasks and manage a busy workload
8. Can work independently and as part of a team
While previous experience in a general practice setting is desirable, it is not essential as full training will be provided. Experience in call handling or customer service, with transferable skills, would be an advantage.
Position Details:
9. Working Days Wednesday, Thursday, Friday
10. Salary dependent on experience
11. 5 weeks holiday, plus 10 public holidays (Pro-Rata)
12. SPPA Pension
If you are looking for a rewarding role in a supportive and dynamic environment, we would love to hear from you.
Please apply by submitting your CV to:
Job Types: Part-time, Permanent
Benefits:
13. Company pension
14. On-site parking
Education:
15. GCSE or equivalent (preferred)
Experience:
16. Medical Receptionist: 1 year (preferred)
- Urban Practice