CARE COORDINATOR Full-Time | Office-Based | Windsor | £27,000–£28,000 per annum We are seeking a dedicated and compassionate Care Coordinator, based in Windsor. In this vital role, you will support care management and the wider care team, enabling them to deliver exceptional care and improve the lives of our clients—making them safer, happier, and more independent. Key Responsibilities: 1. First Point of Contact Handle queries and enquiries from staff, clients, and other healthcare professionals via phone, email, and care management systems. 2. Staff Rota Management Ensure continuity and consistency in care delivery Match staff to clients effectively Manage contracted hours and visit schedules Monitor travel time and visit cost-effectiveness Review clock-in data and approve timesheets accurately Manage staff availability, including holidays and sickness 3. Staff Management Monitor and maintain staff compliance (including spot checks and supervisions) Organise regular team meetingsIdentify and address training gaps in collaboration with training provider Act as a mentor and first point of support for the care team 4. Recruitment & Onboarding Oversee the full recruitment cycle: identifying needs, advertising, interviewing, inducting, and onboarding new staff 5. Staff Training Coordinate induction training including the Care Certificate and practical sessions Plan an...