Job Description: DevOps Engineer Salary: From £65,900 plus Bonus and benefits Contract type: Permanent Shift pattern: Full-time – 37.5 hours per week Location : Hybrid / Staines (TW18 3DZ) 1/2 days in office per week We make health happen At Bupa, we’re passionate about technology. With colleagues, customers, patients and residents in mind you’ll have the opportunity to work on innovative projects and make a real impact on their lives. Right from the start you’ll become part of our digital strategy, joining us on our journey and developing yourself along the way. Role Overview Join our DevOps Support team and play a key role in driving innovation at Bupa. You’ll champion DevOps delivery, own and enhance reusable pipelines, and work closely with multiple delivery teams to provide infrastructure and cloud services using Terraform and automation. You’ll offer expert technical support to your business unit, ensuring incidents and problems are resolved in line with agreed SLAs and OLAs. From code deployments to infrastructure rebuilds across production and non-production environments, you’ll keep things running smoothly. As a technical focal point during major incidents, you’ll bring clarity and solutions when it matters most. How you’ll help us make health happen: Manage infrastructure hosted on Bupa’s Azure, GCP and AWS cloud platforms Ensure the cloud hosted infrastructure and services adhere to agreed SLA and OLAs Manage tools and processes for CI/CD Manage automation processes Provide support services to deliver the required system availability, reliability and performance necessary to underpin business operations. Provide 2nd line application support that includes ‘Fix on Fail’, management of defects and change requests, support requests, proactive performance monitoring and management. Key Skills / Qualifications Needed For This Role To succeed in the role, you will need to have significant experience in technology development and management with a strong focus on value and service. You should have a strong technical background, understanding the challenges of managing, maintaining and delivering IT services. To be successful in the role, you will need to have strong communication and influencing abilities, able to engage with senior stakeholders internally and with supplier organisations. Working with your peers will also be essential to the success of this role so it is important you are able to understand the challenges and dependencies of those around you. Proven experience working in a DevOps/SRE team or a similar multi-skilled team within a technically demanding environment. Proficiency or familiarity with CI/CD tools, with a preference for Azure DevOps and/or Github Competence in Azure, GCP, and multi-cloud disciplines, including a solid understanding of cloud networking and cloud security principles. Hands-on experience with Terraform, Terragrunt, Docker, Kubernetes, PowerShell, Python, or other scripting languages. Familiarity with Microsoft SQL Server, MySQL, or other database technologies. Knowledge and understanding of Content Management Systems (CMS), preferably Sitecore and/or Silverstripe Benefits Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health – from mental and physical, to financial, social and environmental wellbeing. We support flexible working and have a range of family friendly benefits. Joining Bupa in this role you will receive the following benefits and more: 25 days holiday, increasing through length of service, with option to buy or sell Bupa health insurance as a benefit in kind An enhanced pension plan and life insurance Onsite gyms or local discounts where no onsite gym available Various other benefits and online discounts Why Bupa? We’re a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose – helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do. We encourage all of our people to “Be you at Bupa”, we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That’s why we especially encourage applications from people with diverse backgrounds and experiences. Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We’ll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them. Time Type: Full time Job Area: IT Locations: Staines - Willow House Be at the heart of helping people live longer healthier, happier lives and making a better world. We employ more than 80,000 people globally who are making this a reality. If you've got the belief, the drive and the talent to help us in our ambition then we’d like to hear from you. Wherever you work, one thing stands out about Bupa people. Our customers are our passion – they’re at the heart of our positively different culture of care. At Bupa you’ll be challenged, you’ll be encouraged to innovate, and collaborate with colleagues who are committed to delivering exceptional experiences. We trust, respect and consider everyone, knowing your difference will make the difference.