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Location: Hybrid
Department: Finance and Operations directorate
Salary: £37,300- £41,000
Hours: Full Time (35 hours per week)
Contract Type: Permanent
Closing Date: 12th January 2026, 10.00am
Benefits: 10% employer pension contribution (NEST); HSF Health Cash Plan – covering employees, partners and dependants under 18; 28 days annual leave plus bank holidays, increasing with length of service; 2 hours weekly wellbeing time out; Employee assistance programme offering GP advice lines, virtual doctors, prescription services, emotional wellbeing support, a legal help line and counselling; funded eye test (Specsavers); Pay it forward days – 2 days volunteering; Mindful Employer; Perkbox and Reward Gateway – discount platforms.
Overall Purpose
This role works as part of a flexible delivery team to support the development, delivery and management of initiatives that enable and demonstrate our members’ ability to transform the NHS. It works across our clients' transformational programmes to support and facilitate a structured approach to the implementation and delivery of complex initiatives aimed at transformation within the NHS, within the organisation and in partnership with external stakeholders. The post holder will play an important role in helping the organisation understand the context, shape their initiatives and capture the progress they’re making towards the change they seek.
Overall Objectives
The postholder will work with and support cross‑functional teams working in and across a number of initiatives, supporting the development and delivery of a range of approaches to driving social change. It will be responsible for the practical capture and collation of shared learning and identifying interdependencies between programmes and the team and supporting the delivery of impact for NHS charity members, communities and beneficiaries.
Key Responsibilities
Development and Delivery
* Working with Programme Leads and Project Managers to establish and maintain robust up‑to‑date project management documentation to drive the implementation of their transformational programmes, including capturing impact, benefits management, risk and issue logs, managing milestones and workstream plans.
* Support Project Managers and Programme Leads and, where delegated, lead processes to convene, capture and synthesise evidence, data and insight from external sources to support the development and design of initiatives.
* Proactively build knowledge and understanding in the subject areas in which initiatives are developed, bringing this to bear in shaping existing initiatives and in developing new ones, and supporting wider organisational learnings in these domains.
* To review and assess proposed partnerships to support the delivery of initiatives.
* Regularly review and monitor impact against strategic goals, identifying whether the strategic benefits and impact sought are being achieved, and presenting recommendations for future strategic direction.
* Adhere to internal and external governance processes by coordinating formal papers for key governance, review panels and advisory groups.
* Support the Programme Teams' data and impact coordination by monitoring the measures dashboard.
* Support and, where delegated, lead the procurement and management of external evaluations.
* Coordinate and, where delegated, lead the delivery of learning and insight activity, including events, data capture, analysis and dissemination of learning and insight from project‑related work. Support the production of reports or insight documents.
Stakeholder Management / Internal and External Engagement
* Manage ongoing stakeholder relationships and partnerships across the breadth of the initiatives we operate, including troubleshooting issues of complexity.
* Support colleagues in creating new resources and assisting in team planning and impact.
* Support with developing materials for and delivery of support for their projects and stakeholders, including briefings, workshops, grant applications and reporting, case studies and training materials for different audiences.
* Work with the communications team to develop and deliver communications plans for programmes ensuring consistency and shared vision.
* Coordinate project‑specific engagements that are vital to the success of the programme, including with member NHS charities and other external partners.
* Form professional and beneficial relationships with internal and external stakeholders – including at a senior level, representing the department internally and externally, and applying policy knowledge to support influencing in line with strategic goals.
Other Duties
* Visibly live values, including commitment to diversity and inclusion.
* Carry out duties of the post in accordance with policies and procedures on Health and Safety and take responsibility for ensuring personal health and safety.
* Work flexibly, prioritise workload, and work effectively as part of a team. Demonstrate ability to work calmly and effectively under pressure, to deliver work on time and to a high standard.
* Adhere to relevant legislation, best practice, policies and processes, including, but not limited to charity law, the fundraising regulator, GDPR and professional codes and standards.
This is not meant to be an exhaustive list of duties. The need for flexibility is required, and the post holder is expected to carry out any other related duties that are within the employee’s skills and abilities whenever reasonably instructed.
Reference: REF-225 786
Seniority level
Mid‑Senior level
Employment type
Full‑time
Job function
Other
Industries
Advertising Services
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