Job Description
Operations Manager
INDEPENDENT COFFEE BRAND. NORTH WEST. FIELD-BASED. GROWING.
What’s in it for you?
* Salary up to £50k depending on experience
* Bonus scheme
* High autonomy and real influence
* Opportunity to shape the growth of a well-loved regional brand
Who are they?
An award-winning independent coffee brand with 8 sites across the North West. Built on exceptional coffee, genuine hospitality and community-led spaces, the business has become a staple in the neighbourhoods it serves.
With ambitious growth plans ahead, they’re looking for an Operations Manager to help drive the next stage of the journey.
What you’ll be doing?
A hands-on, field-based leadership role overseeing operations across 8 sites. You’ll partner closely with Store Managers to deliver outstanding guest experience, strong commercial performance and consistent brand standards.
Key Focus
* Drive operational standards across all locations
* Grow sales and improve store profitability
* Monitor labour and manage performance against KPIs
* Analyse store data and implement improvements
* Coach and develop Store Managers and their teams
* Oversee stock control and ordering processes
* Ensure compliance with H&S and company policies
* Support new site openings and future expansion
About You
* Multi-site leadership experience in hospitality, coffee or QSR
* Strong commercial awareness and P&L ownership
* A hands-on leader who enjoys being in the business
* Confident using data, KPIs and performance metrics
* Strong coaching and team development skills
* Highly organised and comfortable in a fast-moving environment
Sound great? Please apply below. Not for you but still looking for your dream role? We will help you with your next move. Drop us a message or check out more roles by clicking here.
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