About the Role
Elmhurst leads the way as the UK's largest training and accreditation provider for Energy Assessors. Due to our continued success, we are currently seeking a new team member to join our DEA (Existing Dwelling) technical department.
Based at our Wakefield office, with possible opportunities for hybrid working for part of the week. The role to be full time Monday to Friday 9am-5pm. Our expectancy throughout the probation period is the office is attended full time, however after the probation ends a minimum of 3 days is expected in the office.
What can I expect to do in the role?
The role will include working within our Existing Dwellings support team offering Introductory Level 3 Domestic Energy Assessor Training to new delegates as well as continued professional Development courses to our New and Existing members. This will be balanced alongside working with the support team to offer high levels of customer service support to our members through the provision of writing technical material and offering telephone and email support. Auditing is also a critical part of this role.
About you
People are what make Elmhurst great. It is the drive and commitment of our people that creates our success, which is why we focus on recruiting and developing the best talent. We are seeking an individual who possesses a strong 'Can-Do' attitude and is willing to go the extra mile to provide a positive customer experience.
Essential skills and qualifications:
Energy Assessments Qualification
The ability to provide high levels of customer service in a busy environment
The role is technical so requires good attention to detail and the ability to perform calculations.
An excellent communication style for Face to Face, verbal and written correspondence
The ability to maintain good working relationships in a team environment
You should be comfortable working in an environment where IT is an important tool for our business.
You should have Experience in Face to Face and Online Training.
Preferred (but not essential) skills and qualifications:
Any qualification in Energy Assessment (DEA, NDEA. OCDEA ect)
You may have working experience in the built environment industry and be keen to receive full accredited training in Energy Assessment as a future career.
You may have a background providing telephone and customer support in another industry
You may have an interest in renewable energies and/or sustainable buildings
Job Type: Part-time
Pay: £27,000.00-£28,000.00 per year
Benefits:
* Additional leave
* Company events
* Company pension
* Cycle to work scheme
* Employee discount
* Free flu jabs
* Free parking
* Health & wellbeing programme
* On-site parking
* Private medical insurance
* Referral programme
* Sick pay
* Work from home
Application question(s):
* Do you have an energy assessor Qualification?
* Tell us a bit about why you would like to work for Elmhurst Energy Systems Limited?
Work Location: Hybrid remote in Ossett WF5 9TJ