Job Summary
We are seeking a dynamic and customer-focused Motorcycle and Clothing Sales Associate to join our team. The ideal candidate will possess excellent communication skills, organisational abilities, and a passion for motorcycles and apparel. This role involves engaging with customers, providing expert advice, and promoting our range of products to enhance the overall shopping experience. This position offers an exciting opportunity for individuals eager to develop their sales skills within a vibrant retail environment.
Duties
* Greet customers warmly and assist them in selecting motorcycles and clothing that meet their needs.
* Provide detailed product information, including features, specifications, and benefits.
* Engage in upselling techniques to maximise sales opportunities while ensuring customer satisfaction.
* Maintain visual merchandising standards to create attractive product displays.
* Process transactions accurately using the point-of-sale system and handle cash or card payments professionally.
* Manage stock levels by organising inventory, restocking shelves, and conducting regular stock checks.
* Offer personalised advice on motorcycle accessories, apparel, and maintenance products.
* Utilise effective phone etiquette to answer inquiries and schedule appointments or follow-ups.
* Organise and prioritise daily tasks efficiently through good time management skills.
* Foster strong organisational skills to ensure the sales floor remains tidy and welcoming at all times.
Qualifications
* Proven experience in retail sales, preferably within motorcycle or apparel sectors.
* Excellent communication skills with the ability to engage customers confidently.
* Strong organisational skills with an eye for detail in merchandising and stock management.
* Basic maths skills for handling transactions accurately
* Effective time management to balance multiple responsibilities efficiently.
* Professional phone etiquette when dealing with customer inquiries or scheduling appointments.
* Demonstrated ability to upsell products tactfully while maintaining excellent customer service standards.
* Organised with a proactive approach to problem-solving and customer engagement. This role offers a rewarding environment for motivated individuals passionate about motorcycles, with opportunities for personal growth within our organisation.
Job Type: Full-time
Pay: £24,420.00-£26,000.00 per year
Benefits:
* Company events
* Company pension
* Employee discount
* On-site parking
* Store discount
Licence/Certification:
* motorcycle license (preferred)
Work Location: In person