Overview
We’re looking for a Team Leader to join one of our Cafés, where a friendly, fast-paced environment awaits. With a passion for providing excellent customer service, a proactive can-do attitude, and great collaboration skills, you’ll help keep everyday operations running smoothly.
You’ll get to flex, and build on, your skills and experience with a wide range of responsibilities. From supporting the Manager to meeting business and financial goals, to coaching, developing, and training team members, to leading by example with impeccable customer service.
All the while, we’ll support you with bag-loads of benefits, including flexible working options, development and training tailored to you, and tonnes of opportunities to progress. Plus, you’ll be part of an inclusive workplace where you can be your best, and most authentic, self.
Please note that you need to be 18 or over to apply for this role.
Responsibilities
* Making sure everything runs smoothly by maintaining operational and safety standards.
* Ensuring all food safety and hygiene regulations are met and followed.
* Leading by example by providing an excellent experience for customers.
* Opening and closing the café and overseeing full operations in the Manager’s absence.
* Recognising and celebrating team members for providing excellent service.
* Learning our menu inside out and helping our team to do the same.
* Boosting sales by making sure everyone’s in the right place at the right time.
* Delivering Health & Safety and Food Safety training for team members.
* Supporting the Café Manager with colleague coaching and development.
* Seeking ways to constantly help improve our service for customers.
* Promoting an inclusive environment where colleagues feel respected, valued, and safe.
You will need
* A background in hospitality, with Team/Shift Leader experience.
* A passion for providing excellent customer service.
* Health & Safety and Food Safety knowledge.
Personal
* Effective communication skills.
* Ability to multitask and adapt to changing priorities.
* Confidence using your initiative to improve ways of working.
What’s in it for you?
Alongside a fantastic work life balance, we offer excellent benefits that help make The Café a great place to work. These include but aren’t limited to:
* Colleague Clubcard after 3 months service – 10% increasing to 15% after every pay day for a four-day period, off most purchases at Tesco
* Request flexible working from day one
* Retirement savings plan
* Life Assurance
* Access to free wellbeing services with a range of resources to support your mind, body, and life
* An exclusive deals and discounts website saving you money on everyday purchases, treats for the family, eating out and utility bills for the home
* Uniform provided and policies to support you for all of life’s moments
* Holiday starting at 28 days (Including Bank Holidays)
* Access to our colleague networks providing a space for colleagues to come together from a range of backgrounds
About Us
With 329 Cafes across the country, Tesco Cafes are a great place to work with a genuine family feel. Tesco is committed to an inclusive culture where everyone is welcome and able to be themselves. We encourage applications from a diverse range of backgrounds and working patterns. We are proud to be a Disability Confident Leader and offer an accessible recruitment process. For accessibility information, please contact us.
On occasions, high volumes of applicants may mean roles close earlier than the advertised end date. Feedback is offered to candidates who attend an interview.
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