Job Description - Summary
AMS is a global workforce solutions partner committed to creating inclusive, dynamic, and future-ready workplaces. We help organisations adapt, grow, and thrive in an ever-evolving world by building, shaping, and optimising diverse talent strategies.
Our Contingent Workforce Solution (CWS) is one way we support our clients. Acting as an extension of their recruitment teams, we connect them with skilled interim and temporary professionals, fostering workplaces where everyone can contribute and succeed.
On behalf of our globally respected client who develop cutting-edge technologies that deliver clean, safe and competitive solutions to meet the planet's vital power needs we are looking for a People Advisor – Aftermarket Operations for a contract until the end of 2026 based in Derby, hybrid (3 days onsite/week).
Job Description - The Role
Purpose of the role:
We are seeking a proactive People Advisor to provide hands-on HR support across our Aftermarket Operations and Engine Overhaul Services team, supporting approximately 1,500 employees. Working alongside two People Partners and wider HR colleagues, you will act as the first point of contact for local HR support where business context, face-to-face interaction, or sensitive case handling is required.
This role blends core HR operational delivery with a strong focus on absence and performance management, while also contributing to wider engagement, change and workforce initiatives.
What you will be doing:
* Act as the first point of contact for HR queries, providing guidance on HR policies, procedures, and best practice.
* Partner with leaders to resolve employee concerns beyond GBS remit, including sensitive and complex cases.
* Champion employee advocacy, wellbeing, and engagement, ensuring a positive workplace environment.
* Support in a unionised environment, ensuring compliance with consultation and information processes.
* Lead absence management cases, ensuring leaders follow policies and employees are supported throughout the process.
* Handle sensitive cases (e.g. long-term illness, bereavement, mental health concerns) with empathy and discretion.
* Drive wellbeing initiatives, promote awareness on mental health, and provide guidance to leaders.
* Support leaders in implementing performance improvement plans (PIPs).
* Act as a neutral mediator during meetings, ensuring fair and consistent treatment.
* Provide technical process guidance and challenge leaders respectfully where required.
* Support deployment of HR processes such as performance management, reward review, role grading, engagement surveys, and D&I plans.
* Maintain accurate data and ensure compliance with HR approvals and notification procedures.
* Partner with GBS, Case Specialists, and other HR teams to deliver efficient and consistent HR services.
* Undertake transactional HR and reporting tasks where required.
* Support People Partners with local engagement initiatives, workshops, and projects. Such as assist in preparing materials, driving participation, and supporting organisational change and communications. Contribute to workforce planning, recruitment, and learning needs identification.
About You
* Strong HR operational experience with good knowledge of UK employment legislation and HR best practices.
* Experienced in absence and performance management casework.
* Background in a shared services and/or HR partnering model.
* Skilled at working in unionised environments.
* Strong IT literacy (HR systems, Excel, reporting tools); Workday experience desirable.
* Excellent people skills with empathy, emotional intelligence, and resilience when handling sensitive cases.
* Ability to influence and challenge leaders constructively while maintaining strong relationships.
* Experience supporting change management and using project management principles.
Next steps
We will only accept workers operating via an Umbrella or PAYE engagement model.
If you are interested in applying for this position and meet the criteria outlined above, please click the link to apply and we will contact you with an update in due course.
AMS, a Recruitment Process Outsourcing Company, may in the delivery of some of its services be deemed to operate as an Employment Agency or an Employment Business.
Job Reference: RRB01489