About us
Dyson is a global technology enterprise. We’re growing fast and our ambition is huge – more categories, more locations and more people. Dyson launched in the US in 2002, and since then operations have grown exponentially. Our US headquarters is based in Chicago's Fulton Market neighborhood. We also have employees working in field sales, our service centers, and in our growing number of Dyson Demo Stores across the country.
We're committed to our campus culture and want to have people collaborating, developing, and learning from each other. By having everyone on campus together, we have been able to nurture a fantastic social and dynamic environment.
About the role
The Senior National Account Manager will execute and drive a retail sales plan for specific retailer accounts that will result in delivery of sales and profit growth of existing and new Dyson products.
Develop joint business plans for retail accounts
1. Seek consensus and approval from internal stakeholders for proposed plans; negotiate with accounts to company's position, maximizing profit outcomes.
2. Achieve sales, profit and inventory goals on a monthly, quarterly and yearly basis.
3. Manage funds and resources for the best return on investment. Analyze data and implement high quality solutions and actions to solve problems proactively with customer and team.
Develop and manage relationships with for retail accounts
4. Represent Dyson to the trade; demonstrate exemplary execution of Dyson principles.
5. Seek out decision makers and influencers to best manage the business. Create positive working relationships across all levels of their organizations. Problem solve issues to achieve profitable outcomes.
6. Comprehensive knowledge of customers; ability to communicate that knowledge, serving as the voice of the customer internally.
7. Establish and execute plans regarding distribution, merchandising, pricing, and product placement including negotiating contracts, trading terms, and various programs.
8. Make regular visits to customer head offices and, if appropriate, accompany customers to the UK to Dyson head office to cement joint business plans.
Develop and manage relationships and processes with established customer team and internal business partners.
9. Seek out decision makers and influencers. Create positive working relationships across all levels of the business.
10. Work with Marketing, Finance, and Channel to develop exclusive products and range.
11. Accountability for all business processes related to the position, for example accounts receivable, legal, customer service, and all related administrative due diligence.
Contribute to Dyson and National Account Sales Team Success
12. Serve as an active and high performing member of the team.
13. Identify problems and find solutions. Think outside of the box.
14. Be able to challenge self and others in accepting the norm, while working towards best practices.
15. Suggest process improvement. Work as a team towards solutions by sharing knowledge, expertise, and new ways of working.
16. Relish the opportunity to pick up new activities that fall broadly in the purpose of the role.
17. Seek out assessment and growth opportunities. Strive for personal excellence.
18. Act with urgency to make the most of opportunities and accomplish goals and objectives of business.
19. Develop expertise in all Dyson products.
Serve as a Dyson People Manager
20. Develop and manage direct and indirect reports
About you
21. Bachelor’s Degree required; concentration in business or related field preferred
22. 7+ years’ experience in premium brand national account sales and account management calling on national retailers
23. Diverse experience supporting sales, operations, trade marketing, category management, and financial analysis required
24. Strong proven track record of budget/quota delivery
25. Experience being an active and high performing member of a team
26. Demonstrate the ability to penetrate the appropriate customer, customer team, and internal functions to achieve maximum results on sales objectives
27. Ability to think strategically and develop long-term plans for channels, retailers, and products
28. Proven ability to positively influence buyers and management level decision makers to achieve customer business volume plan
29. Well-developed conflict resolution skills
30. P&L proficiency and ability to optimize return on investment - ability to determine short and longer term sustainable outcomes rooted in analysis. Ability to provide insights to POS trends within account base
31. Proven negotiation and closing skills, both at the account and product sales levels
32. Good customer and cross functional interface capabilities
33. Excellent presentation and influence skills
34. Excellent math and analytical skills
35. Ability to accurately forecast demand
36. Demonstrated proficiency in Microsoft Word, PowerPoint, and Outlook; advanced proficiency in Excel
37. Demonstrate competency with internal and syndicated systems, data and content organization to support the needs of sales management
38. Passion for the technology, and hunger to develop successful customer team
39. Demonstrated ability to manage complex projects
40. Low personal ego; high team ego to succeed
41. Objective, enthusiastic, committed, flexible, diligent, conscientious
42. Accountable – takes ownership of business, customers, and relationships
43. Full driver’s license with good driving record
44. Ability to travel up to 50%
Benefits
At Dyson, how we reward you is linked to our high-performance culture. But it’s about more than salary and bonus. Through a package of financial, lifestyle and health benefits, we support whatever stage of life you’re in and the moments that matter.
Financial benefits:
45. 401K with up to a 4% match
46. Company paid Life Insurance and AD&D
47. Flexible Savings Account (FSA) and Health Savings Account (HSA)
Lifestyle benefits:
48. Competitive Paid Time Off Benefits including Separate Holiday, Sick, and Vacation Time
49. Pre-tax Commuter Benefits (applicable areas only)
50. Generous Child Care Leave Program
51. Wellness Program
52. Employee Assistance Program
53. Generous Dyson Product Discounts
Health benefits:
54. Multi-Level Healthcare Coverage Options
55. Vision & Dental Coverage
56. Company paid Short-Term and Long-Term Disability
Dyson is an equal opportunity employer. We know that great minds don’t think alike, and it takes all kinds of minds to make our technology so unique. We welcome applications from all backgrounds and employment decisions are made without regard to race, colour, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other any other dimension of diversity.