In this exciting and fast paced role, you'll be instrumental in building great relationships with your customer demand teams. This is a great opportunity for someone with demand planning experience, or transferrable skillsets, looking for an exciting new position. Using business intelligence and forecast information from our Sales and Marketing teams and your customers, you'll build, develop and maintain the accurate volume forecast for our production sites. You will need an open and flexible approach to building great relationships with your customer demand teams, including collaboratively working across Head Office (HQ) and operations. Key responsibilities will include: Building, developing, and maintaining effective accurate demand forecasts at Customer level Managing and building strong supply chain customer relationship s, and leading c ustomer s upply chain reviews, focusing on forecast accuracy, s ervice, availability and waste reduction Representing the business in demand planning & supply reviews with your customers, ensuring great service and collaborative communication of shortages Ensuring that all events, launches, delists, range changes, promotional and marketing activities are effectively reflected in the sales forecast Utilising forecast accuracy analysis to develop and improve forecast accuracy at customer and product level for ourselves and our customers Working collaboratively with internal stakeholders including Account Management, Production Planning, Marketing and Logistics to ensure great service and forecast accuracy Closely coordinating and communicating customer action plans, sharing key insights and information with the Production Planning teams Sounds interesting, what do I need? The important things: Eye for detail and good with numbers! Confident communicator Building relationships Positive, can do attitude Even better if you have: Understanding of demand forecasting with an appreciation of the financial impacts Chilled Food manufacturing/short shelf life experience Good knowledge of Supply Chain operations and Demand Planning, ideally in FMCG supporting retail partners and/or supply chain qualification Degree or equivalent professional qualification Experience of Supply chain and demand planning systems Experience in other software packages – Power BI, Smartsheet, and Microsoft Office & Teams Why should I join the family? We’re independent, British and proud to be making the highest quality yogurts, desserts and ice cream under the Yeo Valley brand and for many of the UK’s major retailers. Operating from four dairies and two logistics centres in Somerset and Devon, we employ over 1700 staff and produce more than 25% of the UK’s packaged yogurt. We’re sure you don’t need convincing, but there’s a whole host of benefits that we offer including: 25 days bank holidays non-contributory pension scheme annual bonus (as part of the Employee Benefit Trust, based on company performance for the year) life cover healthcare cash back plan cycle to work scheme subsidised Yeo Valley products and services preferential rates with our partners learning and development opportunities; we’re committed to ensuring all of our employees have the chance to grow Our closing dates are a guide for when the application window should close, although we may close the advert sooner if we can. So, we recommend you get your application in straight away – and don’t miss the opportunity to join us! Unfortunately, we’re not able to provide employment sponsorship to candidates at this moment in time. Please note that Yeo Valley do not accept speculative agency applications; we will only accept applications from preferred suppliers that have been submitted to us via our recruitment portal at the point of instruction .