You'll receive full training and gain hands-on experience in care coordination, scheduling, and client support.
What you’ll do
* Answer incoming calls in a friendly, professional, and knowledgeable way
* Handle new client enquiries and enter details into our software system
* Build and maintain great relationships with Clients and Care Professionals
* Coordinate daily and monthly rotas for Care Professionals
* Enter and maintain accurate records for clients and staff
* Process Care Professionals' hours from timesheets
* Send information packs and brochures to new enquiries
* Provide handovers for the out-of-hours team and take part in on-call duties
* Stay calm, organised, and professional under pressure
Qualifications and Additional Information
* Friendly and confident communicator
* Highly organised with great attention to detail
* Comfortable using computer systems
* Able to multitask and stay calm in busy situations
* Team player with a passion for providing excellent care
* Home Instead Godalming provides high-quality, person-centred care that helps older adults live independently at home.
* Starting salary of £23,000 per year
* Monday-Friday working hours (9am-5pm)
* Full training and career development
* Supportive and welcoming team environment
* A chance to make a real difference every day
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