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Hours - 9am - 5pm Monday - Friday & 1 in 4 Saturday mornings 9am - 12pm
Salary - £24,365.25 PA (Dependant upon evidence of skills and knowledge of the position)
Stafflex are on the look out for an experienced professional Property Manager to join our clients' successful and award wining estate agents. This role requires someone with excellent communication skills and the ability to build great customer relationships with a wide range of clients to ensure all needs are met.
Key Responsibilities:
* Provide exceptional customer service to clients, both in person and over the phone.
* Register and match applicants with suitable properties.
* Book appointments, viewings, EPC's, and marketing appraisals.
* Cross-sell when speaking with clients and looking for sales opportunities
* Manage the register and ensure everything is up to date and compliant.
* Process payments.
* Manage day to day appointments and workload prioritising anything urgent.
* Liaising with internal and external teams to ensure everything runs smoothly.
* Complete all checks and obtain any relevant information - i.e. references and ID checks.
* Ensure all information is correctly inputted and follow in a line with policies and procedures following data protection.
* Negotiate between Landlords, Tenants and Contractors - e.g. any repairs to be carried out
* Maintain knowledge of the current market and what's available to give out best advice
* General administration, filing, scanning, photocopying etc
* Other admin ad hoc duties
Key requirements:
* Previous experience working within property or lettings - Essential
* Great attention to detail - written and verbal communication skills
* Strong ability to work on own initiative and part of a team
* Strong communication and ability to build good relationships with clients and applicants
* Strong customer service skills and the willingness to learn
* Ability to work well under pressure
* Have great work ethic and be punctual and reliable
If you are a motivated individual with a passion for real estate and customer service, we'd love to hear from you. Please submit your CV or contact the Office Team at Stafflex for more information.
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