Detailed job description and main responsibilities Support the clinicians in the clinic setting to ensure a high-quality delivery of service to all that we see. Be able to utilise administrative skills and ensure work is prioritised effectively. Ensure that the confidentiality of service user information is always maintained in line with Trust policy. Liaise with external stakeholders, manage referrals, update patient records. Demonstrate excellent communication skills within a variety of settings to a diverse demographic. Participate in the planning and scheduling of clinics, liaising with venues and managing stock levels. Person specification Qualifications/Education Essential criteria NVQ 2 or equivalent in Business Administration or equivalent experience Willingness to undertake further Trust training. Experience & Knowledge Essential criteria IT literate and knowledge of Microsoft Office applications Good written and oral communication skills to enable engagement with a range of service users and partners. Experience of working with families, children and babies Desirable criteria Previous experience of Child Health systems Data input experience Previous administrative work within the NHS Skills & Abilities Essential criteria Accurate keyboard skills Ability to maintain confidentiality Ability to work without direct supervision Desirable criteria Competent and appropriate use of electronic patient records. Other Essential criteria Hold a full, valid, UK driving licence and have access to a car to use for business purposes (unless you have a disability as defined by the Equality Act 2010) We will communicate any interview arrangements with applicants via e-mail so it is advisable that you check the email address you give on your application on a regular basis. Staff recruited from outside the NHS will usually be appointed at the bottom of the pay band. All new appointments (excluding Medical & Dental roles) are subject to a 26 week probation period. We are proud to be an armed forces friendly employer and support the employment of the armed forces community, including veterans, spouses and partners. For more information, contact [ Click Apply] Applications from qualified job seekers who require sponsorship to work in the UK are welcome and will be considered alongside all other applications, subject to you meeting minimum criteria of the role and salary threshold. Please visit the [ Click Apply] website for detail. If applicable to the role, staff are required to hold a full, valid, UK driving licence and have access to a car to use with business insurance (unless the member of staff has a disability as defined by the Equality Act 2010). In submitting an application form, you authorise Hertfordshire Community NHS Trust to confirm any previous NHS service details via the Electronic Staff Record Inter Authority Transfer process should you be appointed to the post.