As a Training Coordinator, you will provide administrative support and data to the Sales and Marketing team to contribute to the efficiency and effectiveness of the centre.
Your impact:
* Responsible for working with Training Coordinators, Programme Managers and the Operation Manager to coordinate group training, apprenticeship and individual programme events across the UK and internationally
* Accountable for ensuring all group training, apprenticeship and individual programme materials are saved in the client folder for easy access for future events
* Accountable for signing off logistics invoices, flagging up any discrepancies in a timely manner
* Responsible for collating group training, apprenticeship and individual programme evaluations feedback and sending on to relevant team member for review in a timely manner
* Attend weekly group training planning meeting
* Responsible for ensuring the quality of data, monitoring information contained in CRM ensuring information is accurate and complete
* Responsible for contacting clients and facilitators to arrange training events to update details and identify current needs and potential opportunities. Passing onto relevant team member in a timely manner
* Responsible for researching and identifying prospect clients and passing details onto sales team
* Identify opportunities and forward potential sales leads to the relevant department
* Accountable for providing data-led, relevant insights and recommendations to support top level strategy
* Accountable for identifying operational specifications and develop reporting solutions to drive performance management
* Accountable for creating, run and edit reports for sales and marketing team on weekly/monthly basis
What are we looking for?
Essential
* Experience of working in a target driven commercial environment
* Experience with customer service, sales, and telesales
* Experience of working with CRM
* Strong analytical and numerical skills
* Planning and organisational skills
Desirable
* Experience of working across sectors and industries
* Advanced Excel user