Job Description
Location: Rutland Water
Contract: Part Time Permanent
Hours: 18.5 hours
Salary: from £15,250.00 based on part time hours
Surfing, Swimming, Sailing and more. Join the adventures at Rutland Water.
Swimming, sailing and more are on offer at Rutland Water, beautifully nestled in 4,200 acres of countryside, making it the perfect place to work for those who love the outdoors. From thrilling Watersports to relaxing nature walks, our park has something for everyone.
Why AVH Parks?
AVH Parks is part of the Anglian Water Group (AWG), and managed 14 parks across the East of England and East Midlands, including Rutland, Grafham, Alton and Pitsford Water. We also provide fishery, estate and grounds maintenance services to third-party operators as a commercially focused leisure and land management business. We strive to Make Today Great for all of our customers, every day.
What will you be doing?
As a Senior Activity Instructor, you will be supporting the Activities Manager and managing a team of instructors to deliver fun activities for all ages.
Tasks include:
* Deliver high quality, safe and enjoyable activities, including watersports, bushcraft and land-based sessions, for individuals, school groups and corporate groups.
* Provide exceptional customer service from start to finish, assisting with the delivery of day-to-day operations.
* Use the online booking management system to ensure customers have a seamless experience when booking and checking in for hires, courses and events.
* Maintain hight standards of health and safety, housekeeping and presentation.
* Handle cash, retail systems and end-of-day process in line with company procedures.
What does it take?
* RYA Senior instructor Qualification
* Experience in leading a team of instructors (Desirable)
* An appropriate valid First Aid qualification certificate
* We are looking for customer-focused individuals to provide first-class customer service to all our visitors
* Experience of working in a customer facing outdoor role would be desirable
* You'll help us maintain a clean and safe environment
* Most importantly you'll show flexibility and a willingness to learn about all aspects of our activities
* Driving Licence
As a valued member of the team, you are entitled to these fantastic benefits:
* Bonus scheme
* Private health care
* Competitive pension scheme
* 26 annual leave rising with length of service (pro-rata)
* Flexible benefits to support your wellbeing
* Company Induction, Uniform and Training
* Free parking at all our water parks
* Discounts across our water parks - including our Watersports Centre and Cafe's
Apply Now
One Team, One Experience
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