Warranty Administrator
£27,000 - £31,000 (Dep on hours)
West Bromwich (Full-time, Office-Based)
The Opportunity
An exciting opportunity has arisen for a Warranty Administrator to join a well-established and growing organisation within the automotive sector. This is an ideal role for an experienced administrator or someone looking to build a long-term career in a structured, supportive environment with clear progression opportunities.
You’ll be joining a business with a strong reputation for quality, customer service, and long-standing industry expertise, offering stability alongside future development.
Key Responsibilities
• Prepare, process, and submit warranty claims in line with manufacturer and internal guidelines
• Accurately invoice claims and ensure all documentation is compliant
• Monitor claims through to completion, ensuring timely payment and resolution
• Maintain accurate records and support reporting where required
• Liaise with internal departments to resolve any discrepancies or queries
About You
• Previous administration experience is essential; warranty or service experience is advantageous
• Automotive or vehicle technical knowledge would be beneficial but not essential
• Experience with systems such as Kerridge/Autoline is desirable
• Highly organised with strong attention to detail
• Confident communicator with a professional telephone manner
• Proactive, enthusiastic, and able to manage workloads effectively
• Strong problem-solving skills and a team-focused approach
What’s on Offer
• Competitive salary (dependent on experience)
• Increasing holiday entitlement with length of service
• Healthcare scheme
• Cycle to work scheme
• Employee referral incentives
• Ongoing training and career progression opportunities
Working Hours
Monday to Friday, 9:00am – 5:00pm (37.5 hours per week or alternative for 40 hours)
If you're looking to join a stable, forward-thinking business where your contribution is valued and development is supported, this could be the perfect next step in your career