Expanding the Restaurant and food offering is the key focus to support the projected growth throughout the Business. With a current capacity of 136 covers indoors and 40 outdoors the forecast is to increase this by a further 25%, making this an exciting time to join the business and be part of its growing success.
Working front line supervising the team and daily service, you will demonstrate a passion and energy for delivering a great customer experience. As an experienced supervisor you will ensure outstanding food presentation and consistency in quality to maximise sales opportunities.
Person Specification;
AT LEAST 2 YEAR'S PROVEN EXPERIENCE OF WORKING IN A FAST PACED CUSTOMER FACING RESTAURANT AT SUPERVISORY LEVEL
COMMERCIAL APPROACH WITH THE ABILITY TO DIVERSIFY QUICKLY IN A FOOD ENVIRONMENT
A TEAM BUILDER WITH A GREAT PERSONALITY- ESSENTIAL
Responsibilities:
* Support the retail operation throughout the Company
* To support the Head Chef to ensure daily service is delivered to the highest professional standard
* To deliver a fast and friendly front of house and table service
* To exceed sales targets through effective planning, team and customer engagement
* To deliver an effective people management process to maximise staffing levels; working within budget to include rota's, attendance and holidays; recruitment; training opportunities; performance and capability, disciplinary
* To create, display and present the highest quality products at all times
* Demonstrate excellent product knowledge, supporting the team with new product / menu ideas and displays
* Ensure the FOH team have the full support of the Kitchen to ensure cooking to order and service times are met
* Monitor food presentation and quality, reporting to the Head Chef
* To support and implement seasonal events and activities
* Effectively manage customer complaints, ensuring the team are trained and confident in dealing directly with the customer; reporting all complaints to the team and Head Chef
* Accurately operate the EPOS system, cashing up procedure and reporting
* General administrative duties associated with an efficient catering environment
* Demonstrate excellent communication skills with customers and colleagues
* Maintain strict compliance with EHO / H&S standards and current legislation
* To maintain Level 5 Food Hygiene certification
* Demonstrate compliance with all existing company systems, procedures, work practices and housekeeping
* To be aware of the basic security policies and procedures and report issues as they arise
* Adhoc duties as requested by the Manager
* Ensure the Company is always represented professionally
Qualifications / Experience;
Good standard of education to GCSE level or equivalent
Level 2 Award in Food Safety - (quick online course)
Minimum of 2 years' experience working in a fast paced customer facing restaurant at Supervisory level
Excellent numeracy and literacy skills
Effective time management and prioritisation skills
Job Types: Full-time, Permanent
Pay: £27,000.00-£28,000.00 per year
Benefits:
* Discounted or free food
* Employee discount
* Free parking
* On-site parking
* Store discount
Work Location: In person