Partnering with Babington, Maryhill Housing offers a 12â18 month Modern Apprenticeship as a Customer Advisor based in north west Glasgow. Join a charity-driven team managing over 3,000 homes and helping the Maryhill community thrive.\nHands-on customer service experience â face-to-face, phone & email\nGain a Business Administration Qualification\nEarn ££ and learn great benefits (25 days holiday, additional 15 days public holiday, pension, etc.)\nDevelop real skills â case logging, repairs booking, tenant support\nBe part of a supportive, community-focused environment\n\nItâs more than a jobâitâs a chance to learn with Babington, earn while you grow, and make an everyday difference in peopleâs lives.\n\nAs a Customer Advisor Modern Apprentice, no two days are the same! Youâll be at the heart of the organisation, helping deliver excellent customer service to tenants and residents across Maryhill and Ruchill.\nAnswering enquiries â by phone, email, and in person at the reception desk\nBooking repairs â logging maintenance requests and following up with contractors\nUpdating tenant records â using our housing management systems\nHelping with housing applications â guiding customers through the process\nSupporting rent and account queries â directing calls or helping resolve issues\nTaking part in community events or projects â getting involved in the wider Maryhill mission\nWorking with multiple teams â including housing officers, repairs, and support staff\nLearning on the job â shadowing experienced colleagues while completing your Babington coursework.\n You'll gain real experience while developing your communication, IT, problem-solving, and teamwork skillsâall while earning a nationally recognised qualification.\nIt's a perfect start for someone who wants to build a career in housing, customer service, or the public sectorâand make a real difference along the way.\n\nYouâll Be Supported from Day One\nâ¢\tWe team up with Babington to give you structured, high-quality training.\nâ¢\tYouâll have a dedicated mentor, supportive team, and a clear development path.\nâ¢\tReal experience real responsibility = real career growth.\n Youâll Work for a Purpose-Driven Organisation\nâ¢\tWeâre a community-based housing provider that exists to improve livesânot chase profits.\nâ¢\tYouâll help people every day, from supporting vulnerable tenants to making neighbourhoods better.\nYouâll Gain Skills That Matter\nâ¢\tCustomer service, communication, IT, teamwork, problem-solvingâwe help you build your toolkit for the future.\nâ¢\tYouâll use real systems, support real tenants, and learn from experienced housing professionals.\n\nYou will work towards achieving your Business Admin SCQF 6. Skills\nGood communication\nBasic IT skills\nListening & empathy\nOrganisational skills\nPositive attitude\nReliability\n\n