RME Consultants are working with an exciting business who is looking to add to their Customer Service team due to company growth. Role: Customer Service Administrator Salary: £30,000 - £35,000 per annum (including a £5,000 bonus) Working Hours: Monday - Friday Contract: Permanent Location: Didcot, Oxfordshire Main Duties for the Customer Service Administrator: * Handle customer inquiries via phone, email, and other communication channels. * Resolve customer issues in a timely and professional manner. * Ensure a high level of customer satisfaction by providing exceptional service. * Maintain and update customer records in the system. * Coordinate with internal teams such as sales, logistics, and finance to ensure smooth customer transactions. * Provide quotations and assist customers with product-related inquiries. * Support order processing and delivery coordination. * Assist with credit management and warehousing-related tasks as needed. Experience requirement for the Customer Service Administrator: * Proven experience in customer service or customer support roles. * Strong customer satisfaction and customer experience skills. * Excellent communication and interpersonal skills. * Ability to problem-solve and multitask effectively. * Experience in a similar role is a plus. Please note: Only candidates with the relevant skills and experience will be contacted regarding this position. Calling all Maths Teachers! If you do not hear back from us within 5 days, you have unfortunately been unsuccessful in your application. Please continue to visit the website for other opportunities. Please note that no terminology in this advert is intended to discriminate on the grounds of a person’s gender, marital status, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the job