Resident Engagement Co-ordinator (Birmingham)
Birmingham
Circa £34,004 per annum
Permanent, full time
Main Purpose of the Role
The Resident Engagement Co-ordinator will be responsible for delivering the aims of Concept Housing Associations resident engagement strategy. This includes developing and implementing initiatives that empower residents to scrutinise services, monitor performance, and hold the organisation accountable for meeting its objectives.
As a champion of the resident voice, the postholder will create meaningful and inclusive engagement opportunities that reflect the diverse needs of our residents. This includes organising a programme of activities that support both individual and community development, while ensuring that hard-to-reach groups are given the opportunity to participate.
This role requires a deep understanding of the barriers faced by residents and a commitment to overcoming these through the delivery of innovative engagement approaches. Flexibility is essential, as evening and weekend work will be required, along with regular travel between Birmingham and Bradford.
Key Responsibilities
As the Resident Engagement Co-o...