We have an excellent opportunity for a Meals on Wheels Coordinator to join our amazing Community Services team.
Our Meals on Wheels Coordinator oversees the day-to-day coordination of volunteers to deliver meals; regular liaising with hospitality to ensure meals stock and menus can be delivered; regular communication with users to ensure that the service meets their needs.
This post is part time working 16 hours per week and is fixed term for 6 months..
* Monday- 5 hours
* Tuesday-Wednesday- 4 hours
* Thursday- 3 hours
What you will be doing:
* Coordinating of the Meals on Wheels service in collaboration with hospitality.
* Liaising with the Administration and Member Engagement team to ensure the accurate administration of the meals on wheels service and completion of account management finance tasks.
* Maintaining an accurate and up to date database of volunteers and members to ensure the smooth running of the service.
* Managing of stock levels and ordering of meals.
* Supporting volunteers and drivers.
* Maintaining a rota management system for the effective delivery of meals on wheels.
* Maintaining a system of regular communication with members to ensure outstanding customer service levels.
* Maintaining KPI systems for meals on wheels service.
What you will need:
* Experience within an administration and finance role.
* Hold a relevant business administration qualification
* Outstanding IT skills and be proficient in MS Office suite including Excel.
* Excellent written and verbal communication skills
* Outstanding administrative, management and organisational skills
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