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Service operations manager

Blackpool (Lancashire)
Oak Tree
Service operations manager
£45,000 - £69,000 a year
Posted: 2 October
Offer description

Children's Residential Services (EBD & Learning Disabilities)

Join a values-led, growing organisation dedicated to transforming the lives of children and young people.

We are seeking an experienced senior leader to take on the pivotal role of Responsible Individual / Service Manager. This is an opportunity to oversee multiple children's homes specialising in Emotional & Behavioural Difficulties (EBD) and Learning Disabilities, while shaping services and driving quality across a thriving care group.

The Role

As Responsible Individual and Service Manager, you will:

* Take full operational responsibility for a cluster of children's homes, ensuring outstanding care, safeguarding, and regulatory compliance.
* Provide direct support, mentorship, and appraisals for Registered Managers, promoting a culture of continuous improvement and professional development.
* Oversee governance, quality assurance, and performance frameworks to deliver positive outcomes for children and young people.
* Lead the setup and registration of new homes, including staff recruitment and embedding therapeutic care models.
* Maintain regular oversight of OFSTED standards and prepare services for inspections.
* Report to the Board on service performance, growth plans, and regulatory matters.

What We're Looking For

We're looking for a passionate and committed leader who can inspire teams and champion best practice. You will have:

* A proven track record of leadership across multiple children's homes, ideally with experience in EBD and/or Learning Disabilities.
* A Level 5 Diploma in Leadership & Management for Residential Childcare (or equivalent).
* Eligibility and readiness to be named as Responsible Individual with OFSTED.
* Strong safeguarding, compliance, and regulatory knowledge.
* Excellent communication, organisational and leadership skills, with the ability to motivate and develop managers and staff.
* A full UK driving licence and willingness to travel across services.

What We Offer

In return, you'll join a progressive organisation where your expertise and leadership will make a tangible difference. Benefits include:

* Competitive base salary with performance-related bonus.
* Pension scheme and enhanced professional development opportunities.
* Involvement in strategic growth, including new service developments.
* A supportive, ambitious senior leadership team that values innovation and high-quality care.

How to Apply

If you are ready to lead outstanding services, develop exceptional teams, and help shape the future of children's residential care, we'd love to hear from you.

Apply now or contact us for a confidential discussion about the role.

Job Types: Full-time, Part-time

Pay: Up to £69,000.00 per year

Work Location: In person

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