Due to the commencement of a new round of funding, on the Help4Homes scheme, we are looking to employ a Help4Homes advisor to work towards our delivery of the scheme. This is on a temporary basis with a chance of it becoming permanent Main Duties & Responsibilities * Call customers to offer energy saving advice, complete benefit entitlement checks and offer white goods replacements. * Identify customers that may qualify for future hard/soft measures based on a telephone conversation. * Where required, process retrofit assessments and co-ordination paperwork, also engaging with third parties to arrange these assessments. * Where required, process paperwork at various stages of the process including potential submissions to energy companies. Skills & Experience Essential * Strong understanding of Microsoft Office programs, especially excel * Proven track record adapting to changes, especially where these affect the day-to-day processing of work * Proven track record of working under pressure and to strict deadlines * Excellent telephone manner * Good communication skills * Previous experience of 2 years or more in an administration role, within the last 5 years * Self-motivated to complete any works required to a high-quality standard. * Excellent customer focus and care skills. Desirable * Any previous experience working in the retrofit assessment industry * A previous experience working with funded schemes Job Type: Full-time Pay: £12.50-£12.56 per hour Benefits: * Company pension * On-site parking Schedule: * Day shift * Monday to Friday