Keoghs, Liverpool, England, United Kingdom
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Keoghs Liverpool, England, United Kingdom
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Job Description
The claims handler will be responsible for managing a caseload of pre-litigated and Low Value Litigated Motor Claims for our Corporate clients.
Department:
Client Management
Location:
Liverpool
Responsibilities:
* Manage a caseload of pre-litigated motor claims up to £100k, including high value/complex matters from inception to settlement.
* Manage litigated motor claims up to £100k.
* Identify cases for early litigation with high prospects.
* Support delivery of high levels of service and productivity.
* Work closely with colleagues to ensure excellent service.
* Accurately input and maintain data.
* Interact and communicate effectively with clients.
* Mentor and support team members, serving as a technical referral point.
Working Hours:
35 hours per week, Monday – Friday, 9am – 5pm, with 1 unpaid hour for lunch. Hybrid role: 1 day in-office, 4 days remote.
Experience, Skills, and Qualifications:
* Full claim cycle experience, from initial assessment to settlement negotiation.
* Proficiency in Microsoft Word, Excel, and email.
* Customer service experience.
* Excellent attention to detail.
* Negotiation, communication, and organizational skills.
* Ability to mentor and support new starters.
Values:
Our culture focuses on sustainability and success, guided by our four core values:
* We are connected
* We are dynamic
* We are innovative
* We succeed together
Benefits:
* Davies Incentive Plan
* 25 days holiday (plus buy/sell options)
* Simply Health Care Cash Plan
* WeCare mental health and wellbeing support
* Death In Service (after 1 year)
* Pension (5% employee / 3% employer)
* Employee Resource Groups
* Volunteer Program
* Cycle to Work, Tech Scheme, Season Ticket Loan, Gym Flex (post-probation)
* Discounts and memberships
Additional Information:
Entry level, full-time position in Law Practice industry. Referrals can double your interview chances. Notifications available for similar roles in Liverpool and surrounding areas.
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