HR ASSISTANT
DEPARTMENT OVERVIEW
The People and Culture Department at MJ Quinn provides strategic advice, guidance, and direction on all aspects of people management, supporting over 800 employees across multiple UK locations. The department delivers administrative support, ensures compliance with employment legislation, and drives the development and implementation of HR policies and practices to enable business growth and operational excellence.
JOB OBJECTIVE
Reporting into the HR Manager, the primary objective of the HR Assistant is to be responsible for all HR correspondence and documentation, and to act as a first point of call for HR-related queries including Absence Management, Training & Development, Employee Relations, and Performance Management.
KEY RESPONSIBILITIES
The key responsibilities of this role include, but are not limited to:
* Acting as a first point of contact for HR queries
* Supporting and advising managers with investigation meetings and taking notes
* Providing advice and guidance to employees and line managers on informal and formal procedures
* Providing administrative support including preparation of routine documentation
* Managing all stages of onboarding including documentation, HRIS record creation, and induction delivery
* Maintaining accurate records in the HRIS
* Managing incoming absence cases and supporting absence review meetings
* Promoting a positive and professional image of the HR department
* Providing basic advice and guidance on policies and procedures
* Ensuring all employee data is accurately updated and maintained
* Managing and prioritising workload including maternity cases, flexible working requests, probation processes, leavers, variations, and new starters
* Producing offer letters and contracts of employment
* Preparing documentation for weekly inductions, coordinating diaries, and delivering induction sessions
* Coordinating employee events such as team meetings and training sessions
* Reporting/escalating non-conformities and complaints
* Maintaining good customer relations
* Answering telephone queries
* Producing and distributing accurate notes
* Travelling to multiple sites on occasion
PERSON SPECIFICATION
To be effective in this role, the HR Assistant will need to:
* Maintain and build strong working relationships with internal and external stakeholders
* Work efficiently and effectively as part of a team
* Communicate effectively with all departments
Skills
The HR Assistant will:
* Have previous HR experience
* Have or be working towards a CIPD qualification (or be willing to undertake one)
* Have excellent communication skills at all levels
* Demonstrate strong administrative and organisational skills
* Have a keen eye for detail
* Be IT literate with strong Word and Excel skills
* Demonstrate reliability in meeting objectives
* Be proactive with a flexible attitude
* Have excellent interpersonal skills and work well with others
* Be able to work under pressure in a busy office environment
* Hold a full clean driving licence
* Be educated to GCSE level C+ in Maths & English (or equivalent)
* Have the legal right to work in the UK
TERMS AND CONDITIONS
Department: People Team
Reports to: HR Manager
Hours of Work: Monday–Friday, 35 hours between 9am–5pm
Rate of Pay: £28,000 – £32,000 per annum
Work Location: Head Office, Knowsley, Liverpool
Travel Requirements: As required for business needs
Holiday Entitlements: 33 days including Bank Holidays
Benefits: Standard Benefits Package
HEALTH AND SAFETY RESPONSIBILITIES
You are expected to work safely and responsibly within MJ Quinn’s values, operational policies, procedures, and accepted behaviours, ensuring that you avoid harm to yourself, colleagues, and the communities in which we operate. Safety Always Matters is a core value, and you play an important role in upholding this commitment.
Office-Based Staff Responsibilities
* Follow MJQ H&S Policies
* Do not use or repair equipment without training
* Keep office areas clear and know emergency procedures
* Avoid unsafe lifting or reaching
* Suggest improvements and attend H&S training
DIVERSITY STATEMENT
MJ Quinn is committed to promoting an environment that values diversity. All staff are responsible for ensuring that employees, customers, suppliers, and visitors are treated equally and fairly, without discrimination on the grounds of age, disability, gender reassignment, marriage & civil partnerships, pregnancy & maternity, race, religion or belief, sex, or sexual orientation.
MJ Quinn welcomes applications from a diverse range of candidates and is committed to creating a workforce as diverse as the communities we serve.
SUSTAINABILITY
MJ Quinn is committed to investing in a sustainable future for the planet, our communities, customers, and business. Our sustainability goals align with wider business objectives and the foundations of sustainable development. We encourage proactive participation, learning opportunities, and employee engagement in shaping our sustainability aspirations.
ABOUT MJ QUINN
MJ Quinn is a UK-based infrastructure services provider specialising in delivering comprehensive, end-to-end solutions across telecommunications, utilities, and mechanical and electrical engineering. We deliver tailored services including design, installation, maintenance, and project management.
Partnering with leading organisations, we execute complex projects using advanced technology and a skilled workforce. Our customer-centric approach ensures efficient, reliable service delivery while supporting long-term, sustainable solutions.
Our Core Values
* People-Focused: Prioritising the well-being, growth, and success of our team and partners
* Safety Always Matters: Ensuring a safe environment for all
* Operational Excellence: Striving for quality, efficiency, and continuous improvement
* Sustaining Our Future: Delivering sustainable solutions that positively impact society and the environment
Join MJ Quinn, where innovation, expertise, and values-driven culture come together to deliver excellence.
This job description is not exhaustive. Additional reasonable tasks may be required in line with business objectives. The description will be reviewed and updated as the role evolves, following consultation and in compliance with employment law and equality legislation.
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