Leading Charity are seeking a Shop Manager who is the driving force behind the success of the store that sells furniture and fashion
Do you have a passion for retail and a heart for making a difference? We’re looking for a motivated and commercially minded individual to lead the team in Stowmarket
Your Role
As Shop Manager, you will the drive sales and customer experience. You’ll lead a team of dedicated volunteers and staff to maximise sales, create a welcoming environment for customers and donors, and help raise vital funds to support this national charity.
Key Responsibilities
* Lead, motivate, and train a team of volunteers
* Drive donations and deliver excellent customer service
* Maintain high visual merchandising and housekeeping standards
* Monitor financial performance and meet sales targetsBe accountable for sales and profit performance, as well as ensure that the team are aware of and engaged in the shop’s financial performance.
* Foster a creative shop environment where team members seek to maximise income in new and innovative ways
* Manage the team to maximise income from Gift Aid on donated products
* Maintain an empowered, motivated, and engaged shop team and by ensuring that they understand the value of their contribution to the charity.
What We’re Looking For
* Retail management experience ideally in a charity or fashion environment
* Excellent communication and organisational skills
* A passion for our cause and the community
* Ability to work flexibly, including some weekends
Benefits
* A rewarding role with real impact
* Training and support from an experienced team
* Opportunities to develop retail and management skills
* Staff discount and holiday allowance
* A generous pension – we will contribute 8%
* Great discounts and rewards through Blue Light Card and BenefitHub
* Tickets for Good – Free and discounted tickets for events
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