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Account manager

Loughborough
The Access Group
Account manager
Posted: 5h ago
Offer description

We're looking for people to join the Access family, who share our passion for believing in better, and who will help us continue to grow.
Love Work. Love Life. Be You. - is central to our success and how we give our customers the freedom to do more of what's important to them.
What does Access offer you?
We offer a blended approach to office working, encouraging you to collaborate and connect in one of our thriving offices. We deliver on what we say, taking the development of our people seriously. We'll work with you to progress your success plan and provide opportunities to accelerate your career.
On top of a competitive salary, our standard 25 days holiday (which goes up the longer you're with us), and a matched pension scheme, you'll also be able to choose from a range of benefits to suit you. We're an organisation that likes to give back, so you'll also have one charity day allocated to support a cause that matters to you.
About you:
You'll enjoy building strong relationships and supporting your customers so they get real value from their Eploy products. You're confident, friendly and comfortable speaking with people at all levels. You stay organised, communicate clearly and keep on top of the detail, which helps you manage your workload and support your customers with ease. You're curious about how customers use their products, and you enjoy spotting opportunities to help them get even more from their Eploy and Access solutions.
Day-to-day, you will:

• Build trusted relationships with your assigned Eploy customer accounts and understand their goals.

• Identify opportunities to grow accounts by introducing products or features that genuinely support customer needs.

• Keep accurate and up-to-date information in our customer relationship management system (CRM).

• Work closely with colleagues across Access to uncover cross-selling opportunities and give customers a joined‑up experience.
Your skills and experiences might also include:

• Experience in developing and delivering a clear sales or account strategy.

• Confidence in running virtual or in‑person demonstrations that explain the value of our products in a simple way.

• An interest in learning sales approaches like the MEDDPICC methodology.

• The ability to use remote selling techniques and keep accurate digital records.
What are we all about?
The Access Group is one of the largest UK-headquartered business management software providers. It provides solutions that empower more than 160,000 small and mid-sized organisations in commercial and non-profit sectors across Europe, USA and APAC, giving every employee the freedom to do more of what's important. Its innovative cloud solutions and integrated AI software experience across multiple Access products transform how business technology is used.
With over 9,300 talented individuals driving innovation and customer excellence, we're shaping the future of work. And we want you to be part of it. At Access, people are at the heart of everything we do. We're committed to creating an inclusive, high-performing culture where everyone feels valued, respected, and empowered to thrive. If you're excited about this role - even if your experience doesn't tick every box - you might be exactly who we're looking for.
We believe in equality for all and the transformative power of diversity. So why not join our vibrant team, where you can love what you do, love how you live, and most importantly, be authentically you?
Let's make a difference together.
Love Work. Love Life. Be You.

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