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Customer service assistant

Cullompton
Mid Devon Council District
Customer service assistant
Posted: 1 October
Offer description

Overview

Are you looking for your next challenge? Do you want a role that is rewarding? We have an exciting opportunity for a Leisure Customer Service Assistant to join the team at ActiveCullompton.


Benefits

* Competitive rate of pay
* Paid holiday and sickness pay
* Discounted use of all our leisure facilities
* Free uniform and DBS check
* Eligible to join our pension scheme
* Full training provided with opportunities for cross site working


Responsibilities

* Be based around the reception area and enjoy making a difference to every person who walks through our doors, be it with your warm welcome or through selling them a membership to enhance their lifestyle.
* Answer the phones, process bookings and payments through our computer system.
* Answer any queries, provide advice, information and help our customers of all ages by providing a high level of customer focussed service delivery.


About you

* Warm and welcoming personality
* Have a “can do” attitude and a real focus on great customer service
* Must take pride in your work, always be punctual, organised and totally reliable
* A team player
* Be computer literate and be able to learn and retain new information


To find out more

To find out more about this role please contact Victoria Alcott – 01884 234320 or valcott@middevon.gov.uk

The Job Description refers to the level of competencies required for this post. For an explanation of what this means, please see Core Competencies.

A satisfactory basic disclosure check, and three years complete employment history will be requested in the event of you being offered the position.

Unfortunately, we are unable to sponsor skilled worker visas at this time. For more information on pre-employment checks, please review the documents found here.

Please remember to quote the following post and vacancy numbers:

CLOSING DATE: 7 October 2025 at 5:00pm

POST NUMBER: LS10-3

VACANCY NUMBER: 2025105

Mid Devon District Council reserves the right to close this vacancy early. We therefore encourage early applications.

We want to be an inclusive and diverse employer of first choice reflecting the community we serve and particularly welcome applications from all underrepresented groups. We are keen to make our interviews accessible. Let us know on your job application if you have a disability and need any reasonable adjustments.

We’re committed to equality of opportunity and welcome applications from all sections of the community.

If we’ve not contacted you within two weeks of the closing date, please assume your application has been unsuccessful on this occasion.

Thank you for showing an interest in this vacancy and we wish you every success with your on-going job search.

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