Hire Desk Controller – Glasgow Rd, Kilsyth, GlasgowSpeedy HireAt Speedy, we're proud to support businesses and communities across the UK with the widest range of tools, plant, specialist equipment and support services — everything for every job.This opportunity is based at our Glasgow depot, supporting customers across the West of Scotland. We work closely with local contractors, tradespeople and national partners, helping keep projects moving safely and efficiently.Working HoursStart Time: 7:30amFinish Time: 5:00pmContracted Hours: 42 hours per weekThe RoleAs a Hire Desk Controller, you'll be at the heart of the depot — the first point of contact for many of our customers and a key link between our teams on the ground.Building strong relationships is central to this role. You'll manage the full hire process, from taking enquiries and processing orders through to coordinating delivery and collection. You'll work closely with drivers, engineers and stock teams to make sure customers receive the right equipment, on time, every time.What You'll Be Doing:Handling hire enquiries and processing customer ordersCoordinating with depot teams to ensure equipment availabilityCommunicating clearly with customers to manage expectationsMinimising delays and resolving issues proactivelyDelivering a high standard of service that reflects our local reputationThis is a desk-based role, but very much team-oriented — collaboration and communication are key.What We're Looking ForStrong organisational skillsClear and confident communication skills (written and verbal)Ability to adapt in a busy depot environmentWillingness to learn and developFull UK driving licenceExperience within the hire industry or a similar sales/operational roleA commitment to supporting our ESG Strategy – Decade to DeliverWe're looking for someone who takes pride in their work and understands the importance of reliability and service within a local community setting.What We ProvideWe'll give you the tools and support you need to succeed:Full on-the-job trainingDedicated product and systems trainingTailored development opportunitiesClear internal progression pathwaysSpeedy operates an industry-leading Work Life Balance initiative, recognising the importance of colleague wellbeing. We're open to conversations around flexibility where operationally possible.What We Offer26 days holiday plus bank holidaysPension schemeLife assuranceVoluntary Health Cash Plan95% discount across the Speedy brandMy Staff Shop – retail discountsGreen Commute Initiative (cycle scheme)PAM Employee Assistance Programme – confidential wellbeing, legal and financial supportCareer Line of Sight – structured progression across the Speedy GroupSpeedy reserves the right to close vacancies early should a high volume of applications be received. Early application is encouraged.Please note: some roles within The Speedy Group UK&I may require DBS, credit or security clearance checks. All applicants must provide proof of right to work in the UK prior to employment.The Speedy Group is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment where everyone can thrive.