Job Description
We are seeking a dynamic and experienced Team Leader to join our team in Lincoln. This pivotal role involves leading and motivating a team of legal professionals to ensure they deliver exceptional service to our clients. The ideal candidate will have a strong background in managing teams within a regulated environment, preferably in a private practice solicitors firm, with expertise in Landlord and Tenant Law being highly desirable.
Key Responsibilities:
1. Leadership and Team Management: Lead a team of direct reports, including Legal Support Assistants, Paralegals, and Senior Paralegals. Ensure the team remains motivated, meets operational requirements, and adheres to HR policies and procedures.
2. Operational Oversight: Assist the Head of Department with the renewal of regulatory licenses and insurances, monitor stock and stationery levels, and manage team facilities.
3. Client and Relationship Management: Serve as a key point of contact for the team, build strong commercial relationships with clients, and resolve escalated client complaints effectively.
4. Marketing and Brand Development: Support marketing and brand awareness initiatives by attending conferences and industry events and contributing to building the firm's brand in the open market.
5. Case Management: Promote excellent case management practices, oversee central diaries, and ensure proper handling of ...