WHAT IS IN IT FOR YOU?
* Permanent role
* Gateshead area location
* Up to £16 per hour / 40-hour week – working hours a combination of days/backs (latest restaurant closes is 11pm) – weekend working (however approximately 1 weekend off in 3)
* Opportunity to undertake additional hours
* Staff meal provided at the end of each shift
* Discount on food and bar area
* Incentive bonuses based on customer reviews
* 28 days holiday including statutory
* Shared gratuity across the business
THE BUSINESS
Our client is looking for an experienced and confident Front-of-House Supervisor to join the team. The role is based in the Gateshead area. This role is ideal for someone who enjoys a fast-paced environment and takes pride in delivering excellent customer service while ensuring smooth daily operations.
The organisation employ’s 30+ staff and they are a growing business. Our client has won restaurant of the Year 2025 through ARTA. The business is a popular modern venue and it is an opportunity to work in one of Gateshead’s most vibrant social spots, known for its lively atmosphere and stylish bar/restaurant setting. The business offers high quality food & drinks and it is the chance to be part of a team serving a well-loved menu, premium drinks and cocktails, and memorable guest experiences.
The business provides a friendly, supportive team culture allowing the successful individual the opportunity to join a welcoming and energetic team where teamwork, respect, and fun are core values.
THE ROLE
* Supervise front-of-house staff, including servers, bar team, and cleaners
* Oversee bar operations and ensure responsible service
* Manage the till, cash handling, and end-of-day procedures
* Maintain a clean, organised, and welcoming dining environment
* Handle customer enquiries, feedback, and resolve issues professionally
* Support with training, allocating tasks, and coordinating daily operations
* Work closely with management to maintain high service standards
THE PERSON
* Previous experience in a FOH Supervisor or senior hospitality role
* Strong leadership, communication, and organisational skills
* Ability to work efficiently during busy service periods
* Good understanding of customer service and restaurant operations
* Reliable, professional, and flexible with evening/weekend availability
* Customer focused
* Flexibility to work a combination of shifts
TO APPLY
Please send your updated CV to Tony Hutchinson or apply direct by calling Westray Recruitment Group