Location: Fully Remote (One day onsite initially in Northampton to collect equipment)
Pay Rate: £17.30 per hour
Hours: 37 hours per week
Contract: Initial 3-Month Contract
IR35 Status: Inside IR35
DBS: Basic DBS Required
We are currently recruiting for experienced Council Tax Billing Officers to support a busy Revenues and Benefits team on an initial 3-month contract.
This is a predominantly remote working role, with only one day required onsite initially in Northampton for equipment collection.
Key Responsibilities:
Processing Council Tax billing accurately and in line with current legislation
Managing Council Tax accounts and maximising collection rates
Handling discounts, exemptions, reductions, and payment arrangements
Providing excellent customer service via telephone, email, and written correspondence
Liaising with internal departments and external agencies as required
Managing workloads effectively to meet targets and deadlines
Maintaining up-to-date knowledge of Council Tax legislation and procedures
Candidate Requirements:
Previous experience within Council Tax Billing is essential
Experience using MRI / Academy systems is essential
Strong knowledge of Council Tax legislation and billing processes
Excellent communication and customer service skills
Ability to work independently within a high-volume environment
Strong attention to detail and organisational skills
Additional Information:
Fully remote working following initial equipment collection
Basic DBS required
Equipment provided
If you are interested in this opportunity, please apply with your CV today.
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