Job summary We have an exciting opportunity for a Deputy Sister/Charge Nurse to join our busy multi - speciality Outpatients Department within Loughborough or Melton Outpatients. We cover a wide range of specialities including Dermatology, Ophthalmology, ENT, Gynaecology, Orthopaedics and Rheumatology, along with Nurse Led - Light Therapy and Skin Analytics clinics. We are looking for a dynamic forward thinking individual who is committed to providing the best care for our patients and who has a real passion for leading and nurturing teams. We are offering a full time Deputy Sister/Charge Nurse position. The post will require you to lead the Loughborough or Melton Outpatients team with support from the Band 7 Community Outpatient Lead, ensuring safe timely care is delivered to our patients within the multidisciplinary team. Management responsibilities will include managing Healthroster, staff sickness, appraisals, clinic coordination and staff development/training, working in line with the trust vision. A flexible approach to working will be required. Previous Band 6/management experience would be advantageous but full training will be given to the right candidate. Main duties of the job Responsible for delivering high quality patient experience by clinic co-ordination of the outpatients department. Participate in the effective clinical leadership and management of the department team. Supervision of others carrying out all aspects of the outpatients process, including the support of staff within Nurse Led Clinics. Take charge of the given area with support from the Community Outpatient Lead who has 24 hour accountability and responsibility of the 6 Community Hospital Outpatient Departments. Actively contribute to setting and maintaining high standards of quality nursing care. Actively contribute to the improvement of services and the quality of care provision to meet the needs of patients, service users and their families. Act as a role model, mentoring, teaching, assessing and supporting students and learners on placement and participate in the education, development and mentorship of other staff About us Our new strategy, developed with the support and feedback of colleagues, patients, and partners, is our compass for the next seven years (2023-2030). We have four primary goals: high-quality care for all, being a great place to work, partnerships for impact, and research and education excellence And we will embed health equality in all we do - taking active steps to reduce the avoidable differences in healthcare that some people face, working in partnership with communities. Our strategy is underpinned by new values and we will work to ensure they are an everyday reality for all: we are compassionate, we are proud, we are inclusive, and we are one team This is an exciting moment as we look to the future with clarity on what we already do well and where we need to focus our energies to make an even bigger difference for the people we serve. About the University Hospitals of Leicester NHS Trust: http://www.leicestershospitals.nhs.uk/aboutus/work-for-us/current-vacancies/ Job description Job responsibilities Responsible for the safe and effective co-ordination of all clinics on a daily basis, ensuring a high quality patient experience. Provide advice, education, support and information to patients and their relatives / carers as required and involve patients, relatives / carers in the planning and delivery of care. Undertake the Trust Corporate and Directorate specific Induction and competency Programmes appropriate to role Work collaboratively with the Education and Practice Development team, Clinical Support Nurses and Multi Professional Teams to ensure that education and development opportunities are provided for Outpatient team to enable staff to be both confident and competent to perform their roles safely. (Please refer to the job description/person specification for further details on the role) Job description Job responsibilities Responsible for the safe and effective co-ordination of all clinics on a daily basis, ensuring a high quality patient experience. Provide advice, education, support and information to patients and their relatives / carers as required and involve patients, relatives / carers in the planning and delivery of care. Undertake the Trust Corporate and Directorate specific Induction and competency Programmes appropriate to role Work collaboratively with the Education and Practice Development team, Clinical Support Nurses and Multi Professional Teams to ensure that education and development opportunities are provided for Outpatient team to enable staff to be both confident and competent to perform their roles safely. (Please refer to the job description/person specification for further details on the role) Person Specification Training & Qualifications Essential RGN - first level Diploma or Degree in nursing or health related subject Recognised NMC Teaching and Assessing Qualification or equivalent Evidence of Post registration Educational Continuing development. Desirable Clinical Leadership Programme Experience Essential Minimum of 4 years post registration experience. Evidence of innovation and achievements in clinical practice Demonstrates a high level of clinical expertise. Desirable Development of multi- disciplinary working practices Experience or working within an Outpatients Department Management/Leadership at Band 6 Level. Demonstrates experience of clinical risk management Communication and relationship skills Essential Evidence of successful change management. Ability to prioritise. Dynamic individual, able to lead a team. Good verbal and written skills. Effective Communicator and negotiator Acts as a clinical role model and as a mentor, assessor and support for learners within department. Ability to develop and maintain effective interpersonal skills and relationships with colleagues across health care settings. Desirable Project management Experience of patient and public involvement in service delivery. Analytical and Judgement skills Essential Good understanding of clinical governance. Knowledge of NHS plan and national nursing strategy. Ability to effectively problem solve Computer literacy Desirable Audit experience / research skills. Equality and Diversity Essential Able to demonstrate a commitment and understanding of the importance of treating all individuals with dignity and respect appropriate to their individual needs. Other requirements specific to the role Essential Participates in formal and informal teaching Must hold a valid UK Driving Licence and have access to a vehicle for work purposes. Commitment to Trust Values and Behaviours Essential Must be able to demonstrate behaviours consistent with the Trust's Values and Behaviours Planning and organisation skills Essential Demonstrates understanding of efficient and effective use of resources where the workload can be unpredictable Demonstrates the ability to prioritise and implement and use new ways of working. Ability to use initiative and coordinate team. Desirable Basic knowledge of budgetary management Person Specification Training & Qualifications Essential RGN - first level Diploma or Degree in nursing or health related subject Recognised NMC Teaching and Assessing Qualification or equivalent Evidence of Post registration Educational Continuing development. Desirable Clinical Leadership Programme Experience Essential Minimum of 4 years post registration experience. Evidence of innovation and achievements in clinical practice Demonstrates a high level of clinical expertise. Desirable Development of multi- disciplinary working practices Experience or working within an Outpatients Department Management/Leadership at Band 6 Level. Demonstrates experience of clinical risk management Communication and relationship skills Essential Evidence of successful change management. Ability to prioritise. Dynamic individual, able to lead a team. Good verbal and written skills. Effective Communicator and negotiator Acts as a clinical role model and as a mentor, assessor and support for learners within department. Ability to develop and maintain effective interpersonal skills and relationships with colleagues across health care settings. Desirable Project management Experience of patient and public involvement in service delivery. Analytical and Judgement skills Essential Good understanding of clinical governance. Knowledge of NHS plan and national nursing strategy. Ability to effectively problem solve Computer literacy Desirable Audit experience / research skills. Equality and Diversity Essential Able to demonstrate a commitment and understanding of the importance of treating all individuals with dignity and respect appropriate to their individual needs. Other requirements specific to the role Essential Participates in formal and informal teaching Must hold a valid UK Driving Licence and have access to a vehicle for work purposes. Commitment to Trust Values and Behaviours Essential Must be able to demonstrate behaviours consistent with the Trust's Values and Behaviours Planning and organisation skills Essential Demonstrates understanding of efficient and effective use of resources where the workload can be unpredictable Demonstrates the ability to prioritise and implement and use new ways of working. Ability to use initiative and coordinate team. Desirable Basic knowledge of budgetary management Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the. From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement.. UK Registration Applicants must have current UK professional registration. For further information please see Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the. From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement.. UK Registration Applicants must have current UK professional registration. For further information please see Employer details Employer name University Hospitals of Leicester NHS Trust Address Loughborough Hospital/Melton Outpatients Hospital Way Loughborough/Thorpe Road Loughborough/Melton LE11 5JU Employer's website