A technology solutions provider is seeking a skilled 2nd Line Support Engineer to join its team in Greater London. This role focuses on technical problem-solving and leadership, bridging first-line support and senior engineering. Responsibilities include managing escalated issues, leading IT projects, and mentoring junior staff. Ideal candidates have 3-5 years of IT support experience, advanced knowledge of Microsoft 365, and strong troubleshooting capabilities. This is a contract position with opportunities for professional growth in a dynamic environment. #J-18808-Ljbffr