Job Description - Housing Management Worker (252013)
Earn £12.60 per hour (£24,638 per annum) [£12,319 pro rata] and great benefits including cash Health Plan
Permanent, Part time (18.75 hours per week)
We can’t offer a CoS for this role
Home, a place where you belong
This is a great opportunity for a Housing Management worker to join our team here in Cumbria. As our Housing and Property expert, you’ll support our customers, ensuring their homes are safe and well maintained. Providing a housing management service, you’ll support them to manage and maintain their tenancy and rent accounts. Also support customer engagement and social activities, we know the key to staying well and healthy is not being lonely and staying as active as possible and having a purpose.
What you’ll do
Making sure that our customers properties are homes they can be proud of, you’ll support your customers by engaging and involving them in their tenancies and community.
Help our customers with benefit claims, making sure that these are received on their rent account.
To keep our properties fully occupied and the rent accounts up to date.
You’ll carry out and record the routine safety and compliance checks in our buildings and communities making sure we’re compliant.
You’ll also manage the admin updating records, ordering, and arranging payment for works to be done
This is more than a job, it’s a place where you feel valued. You get great training, support from friendly colleagues and a chance to make a real difference every day. Be part of one of the UK’s top 10 Great Places to Work!
You have
Will be a people person, with a background in property management, but that’s not a deal breaker! Perhaps you’ve worked in an environment with compliance and health and safety checks?
A “can do” positive attitude, you’re proactive and well organised, and able to work on your initiative.
A passion for delivering excellent customer service and a genuine desire to help your customers.
The ability to work on your own initiative, positively influencing people from all different backgrounds.
Confidence working collaboratively with colleagues in other parts of the business as well as with external partners
We can be a bit flexible around what hours you work, (or we’re open to agreeing a work pattern with you)
3.75 hours a day Monday to Friday
Based at our service in Wigton (Older people service over 55’s) you’ll spend your time with customers or in the office which is accessible for our customers.
Able to use technology for creating and updating Health and Safety records, making benefit claims and doing tenancy signs ups,
Occasionally you will need to cover other schemes or attend team meetings, you’ll need a vehicle insured for business purposes. The great news is that we’ll pay your mileage!
You’ll need an Enhanced DBS check done and we pay for that.
What’s in it for you?
34 days leave (including bank hols and a “me day” to use for whatever you fancy) increasing to 39, and time off for volunteering too!
Health cash plan saving you from £1140 per annum. We’ll cover your costs (and kids if you have them) towards dental, optical, prescriptions, alternative therapies and lots more.
Over 800 high street discounts on groceries, holidays and days out. Looking for a new phone, bike or car? Save money with us.
We Grow Our Own colleagues (not literally of course!), when you’re ready for the next step in your career, you can grow with us!
Colleagues really matter to us, that’s why we’re the 10th Best place in the UK for Wellbeing. Our tools and support help you when you need them.
For reasonable adjustments email recruitment@homegroup.org.uk
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