Company Description
PayPoint plc is a leading provider of innovative and time-saving technology that empowers over 18,000 convenience retailers in the UK. Our flagship retail services platform, PayPoint One, offers essential tools such as EPoS systems, contactless payments, and parcel services, helping retailers increase efficiency and profitability. With a UK network of 28,000 stores, we provide critical access to household financial management, bill payment, and parcel handling services for millions of people. Additionally, our MultiPay platform delivers a seamless, multichannel payments solution for over 500 consumer service providers, enhancing customer convenience and operational efficiency.
Role Description
This is a full-time, on-site role for a Retail Collections Administrator located in Welwyn Garden City. The successful candidate will manage day-to-day debt collection activities, ensuring timely cash collections and supporting financial operations. Responsibilities include monitoring and reconciling client accounts, liaising with retailers to resolve payment queries, and maintaining accurate financial records. The role requires regular collaboration with internal teams to optimise collection strategies and provide financial insights to support business operations.
Qualifications
* Proficiency in Debt Collection and Cash Collection processes
* Strong understanding of Finance and Accounting principles
* Analytical Skills to assess account performance and generate actionable insights
* Excellent organisational and time-management skills
* Familiarity with financial software and systems is a plus
* Strong communication skills and a collaborative work approach
* Relevant work experience or a degree in Finance, Accounting, or a related field
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