Job Summary
We are seeking a friendly and professional Host/Host to join our team. The ideal candidate will be the first point of contact for our guests, providing a warm welcome and ensuring a pleasant dining experience. This role requires excellent communication skills and a passion for guest services within the hospitality industry, particularly in a restaurant or hotel setting.
Duties
* Greet guests upon arrival with a friendly and welcoming attitude.
* Manage reservations and seating arrangements efficiently to optimise guest flow.
* Assist guests with inquiries and provide information about menu items and specials.
* Maintain cleanliness and organisation of the front-of-house area.
* Handle phone calls with professionalism, addressing guest needs and taking reservations as necessary.
* Collaborate with waitstaff and kitchen staff to ensure smooth service delivery.
* Address any guest concerns promptly and effectively, ensuring satisfaction throughout their visit.
Skills
* Strong phone etiquette to handle reservations and inquiries professionally.
* Excellent communication skills to interact effectively with guests and team members.
* Previous experience in guest services within a restaurant or hotel environment is advantageous.
* Ability to work well under pressure in a fast-paced setting while maintaining a positive attitude.
* A passion for hospitality and helping others, ensuring every guest feels valued during their visit.
If you are enthusiastic about providing exceptional service in a vibrant environment, we encourage you to apply for the Host/Host position today Live In accommodation available.
Job Types: Full-time, Part-time, Permanent
Pay: From £13.00 per hour
Benefits:
* Company pension
* Discounted or free food
* Employee discount
* Free parking
* Gym membership
* On-site parking
Work Location: In person